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Thread: Unable to contact Gigenet
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05-12-2011, 12:52 PM #1Junior Guru Wannabe
- Join Date
- Aug 2008
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- 38
Unable to contact Gigenet
Hi,
I tried to contact gigenet support & sales team but no response. Is Any one getting same problem? Is everything ok with gigenet?
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05-12-2011, 12:54 PM #2Newbie
- Join Date
- Feb 2011
- Location
- Chicago
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- 24
Hello Bangar,
We have both sales and support staff here on site now, I'm not too sure how you tried to contact but you can email me directly at ryan.quinn@gigenet.com and I'll be able to help.
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05-12-2011, 12:57 PM #3Web Hosting Guru
- Join Date
- Aug 2008
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- 275
GigeNet is one of the best companies around when it comes down to managed support. They normally respond within minutes.
██ SolidSRV Internet Solutions | OVH France HQ
██ Unmetered Bandwidth with every server
██ sales@solidsrv.com | +31 233-020-200
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05-12-2011, 12:59 PM #4Junior Guru Wannabe
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- Aug 2008
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- 38
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05-12-2011, 01:01 PM #5Junior Guru Wannabe
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- Aug 2008
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- 38
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05-12-2011, 02:09 PM #6Junior Guru Wannabe
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- Aug 2008
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- 38
Ryan i am unable to access gigenet.com website is there any problem?
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05-12-2011, 02:17 PM #7Newbie
- Join Date
- Feb 2011
- Location
- Chicago
- Posts
- 24
I am able to access the site from both my workstation as well as my phone, I'm not quite sure what the problem you are seeing is.
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05-12-2011, 02:23 PM #8Junior Guru Wannabe
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- Aug 2008
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- 38
Just now i sent screen shot of ping report. Please check it
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05-12-2011, 04:48 PM #9Junior Guru Wannabe
- Join Date
- Oct 2010
- Posts
- 74
I sent them a pre-sales setup inquiry about a week ago, they got back to me pretty quickly with initial responses but haven't heard anything about the followup stuff in a while. I'll send another email now I guess, just letting you know.
Edit: Just went to email them again and realized Ryan was the person I spoke to on the phone/via e-mail haha, take a look for my message please
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05-12-2011, 05:34 PM #10Newbie
- Join Date
- Feb 2011
- Location
- Chicago
- Posts
- 24
Hi RP,
I believe I've answered your questions - can you please confirm that you got an email back. I couldn't find a name or anything on your wht profile so I'd like to make sure your questions were answered. Thanks!
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