RoyaleHost is introducing a 50% recurring discount on all of our hosting packages. Simply enter 50OFF when checking out to enjoy this discount. We will be closing this promotion shortly, so take advantage of it while it lasts.
We understand how frustrating for you to ask your host a question and receive an answer that doesn't solve the problem. Rest assured that this isn't the case here. At RoyaleHost, we are committed to giving all our clients resolute and satisfactory responses.
Softaculous is installed free of charge for all clients and their subclients. Softaculous is an auto-installer offering one-click installations for 194 scripts, and can be accessed through cPanel.
We perform a complete backup of all data to a remote server daily. This ensures that in the unlikely event of a hardware failure, all data being stored on the server can easily be restored and there will be minimal data loss.
Whether you purchase a Reseller Hosting, Master Reseller or Alpha Reseller package, we will help you with all issues. Some examples of this can include integration of your account with WHMCS so that accounts are automatically setup, setting up of custom nameservers, transferring of accounts and more - the possibilities are endless.
Our company name will not be found anywhere on our servers, this includes software licenses, server hostnames and private DNS. All servers are totally whitelabelled so no one will know that you are one of our resellers.
Zamfoo is a plugin which allows you to set up Master or Reseller accounts depending on whether your account is an Alpha or Master Reseller. Zamfoo Migrator is enabled on all accounts (Reseller Hosting, Master Reseller, Alpha Reseller) by default which allows you to easily restore/migrate accounts or backups.
There is a high chance that your question is already answered in the FAQ section below. Please feel free to contact us if your question isn't already answered here, or you simply need more clarification.
Yes. All our hosting packages include a 7 days money back guarantee. Domain purchases are not eligible for refunds. Only new clients are eligible for refunds. If the TOS agreed upon when signing up is violated, the refund policy will be voided.
How long does it take for my account to be activated?
Your account is setup automatically and instantly by our system upon payment. This may take up to a minute while our system processes the information, usually much faster. In the event that you do not receive your hosting information, please check your spam inbox and see if the email landed up there instead. If you still have not received your hosting information, please submit a support ticket.
How are you able to provide so much resources at such a low cost?
We are not resellers so there is no middleman involved and we are able to pass down the savings to our clients.
Will you migrate my websites from another provider?
Yes, we will help with migration of websites as long as your previous provider is using cPanel/WHM. Once your account is setup, please submit a support ticket and provide us with your login credentials for your previous provider.
Can I upgrade my account at a later time?
Yes, you can upgrade your account at anytime. Please submit a support ticket and we will take care of your request.
Alpha, Master and Reseller offerings look identical... :|
A little help please
Thanks for your interest.
The only difference amongst the three types of packages is the type of accounts that they can resell. For Alpha, you would be able to resell Master, Reseller and normal cPanel accounts. For Master, you would be able to resell Reseller and normal cPanel accounts. For Reseller, you would be able to resell cPanel accounts.
It really depends what you want to sell. If you have any further queries, please feel free to contact us directly.