Contact them, maybe your order is still pending due to MaxMind fraud protection.
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Just purchased a Dewlance Windows VPS that promised instant setup. It's been 30 minutes and nothing yet...
Don't forget to post a new thread when another 10 minutes pass .
How can you factor in VAT when comparing since you are subject to VAT on everything? Obviously purchases made outside the EU are not going to be collected with VAT, but are you not still responsible to pay it on your own? - Tim Flavin from "Hostigation.com"