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Thread: answer

  1. #1 answer

    why didn't you request via e-mail? when ordering the server needed you answered but when there was question about invoice you stopped to answer. Set one odd and took card payment

  2. #2
    Join Date
    Nov 2009
    Vista, CA
    I assume you wanted to ask that question via PM?
    That could be their representative is not here and that might be a lot of time once your thread will be noticed
    WebIntellects - Fully Managed Dedicated and Virtual Private Servers since1999.
    WebhostGIANT - LOW Cost Hosting

  3. #3
    Join Date
    Mar 2011
    Graz, Austria
    It is usual that we require 2-3 months prepay for foreign customers at dedicated servers (especially from eastern europe and asia) - We dont think this is unreasonable or wrong.
    We actually delivered the Server to you BEFORE you paid.

    The offer we sent you was for the 10 Servers you requested (55EUR / server), not a new price for your actual server.

    I fail to see what we should have done wrong here.

    William, EDIS
    Last edited by EDIS; 05-12-2011 at 03:23 AM.

  4. #4
    Join Date
    Mar 2011
    Graz, Austria
    The Invoice you got now is the first month, and the next month (as we always book on the beginning of the term, so we did that to get into this cycle.).
    That is why you got the first invoice for 2 months - every following invoice will be for a single month.

    We even did not require prepayment from you for this server, so i say we did nothing wrong.

    Sorry for double post, Edit limit.

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