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  #1  
Old 05-11-2011, 09:10 AM
DigiCrime DigiCrime is offline
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Blocked by Cox


In the logs it shows that cox has one of my providers blocked, access denied by policy. I contacted cox on the phone and I get an unknown number lol I emailed the support line but no go. So how do I get off the block or attempt a delist?



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  #2  
Old 05-12-2011, 08:49 AM
DigiCrime DigiCrime is offline
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Hate to bump surely some has experience with COX

  #3  
Old 05-12-2011, 07:52 PM
jzukerman jzukerman is offline
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Post the full SMTP error message.

Things to start off with:
1. Make sure your outgoing mail server IP address has a valid reverse DNS entry.
2. Make sure your outgoing mail server isn't an open relay (http://www.abuse.net/relay.html to check)
3. Make sure your outgoing mail server IP address isn't on any of the global block lists (http://www.mxtoolbox.com/blacklists.aspx to check).
4. Make sure you have SPF and Domainkeys set up (this may or may not be 100% necessary but good to have anyway).

There are probably other tips but those are the ones that come to my mind.

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Old 05-13-2011, 08:38 AM
jzukerman jzukerman is offline
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