Results 1 to 9 of 9
  1. #1
    Join Date
    Jun 2007
    Location
    India
    Posts
    202

    Thumbs down RESELLERCLUB.COM/CCAVENUE payment gateway down

    Is any one experiencing problems in resellerclub.com

    (add funds online - netbanking ,debitcards )

    not able to transfer funds online for nearly 24 hrs .....

    and they dont seem to respond in chat/ phone


    paymnet page directly goes to ccavenue site.. and not to 3d secure site


    there they tell this

    http://www.ccavenue.com/content/impo...hack_claim.htm

    CCAVENUE DENIES HACK CLAIM
    We would like to bring to your notice that today, an unknown hacker claimed to have hacked the CCAvenue database by exploiting "SQL injection vulnerability". This claim is patently false and we strongly deny it.

    Based on the investigations done by our security officials, we confirm that no hack has happened of our servers at 15:15 hours on 04th May 2011 as claimed by the unknown hacker. We also confirm that the screenshot shown by the unknown hacker to prove his claim of the hack has clear inconsistencies in the information.

    Firstly, the information shown is not of our live database as the Apache Version on our live server is 2.2.17 and not 2.2.14 as claimed by the hacker. This update happened over 5 months ago. Secondly, we also confirm that all the passwords of our merchants and all login credentials in our live database are encrypted and stored in our database and not in text format as claimed by the hacker. The information shown in the screenshot is merely the employee list. Thirdly, the hacker’s claim of gaining access to sensitive data is not only patently false but extremely mischievous as we don't store credit card details or net banking account details on our servers."

    All the facts given above clearly substantiate our contention that the database is safe. CCAvenue has worked hard to build a strong reputation by putting in the best work practices for over 10 years. We reiterate that CCAvenue is extremely cautious about the data security of its merchants, their clients and its associates. We have consistently been at the cutting edge of technology when it comes to adhering to security processes and we are adhering to the Payment Card Industry Data Security Standards. We are confident that the facts mentioned above should be enough to settle the issue of the `claimed’ vulnerability of CCAvenue. We have always put our merchants’ interest first and have worked hard to ensure that their precious data is safe.
    david .c
    web hosting india , www.easy2host.in
    windows , linux -- webhosting / reseller hosting

  2. #2
    Join Date
    Jun 2007
    Location
    India
    Posts
    202
    any update .....
    david .c
    web hosting india , www.easy2host.in
    windows , linux -- webhosting / reseller hosting

  3. #3
    Join Date
    Jan 2011
    Posts
    683
    It is better to do Live chat or call them for updates.

  4. #4
    Join Date
    Jun 2007
    Location
    India
    Posts
    202

    reseller club no response

    have done both called/livechat they checked logged in the panel and saw the issue .

    then they dont respond ..

    they saw there is some error and dont know what it is ...

    still down today also .....
    david .c
    web hosting india , www.easy2host.in
    windows , linux -- webhosting / reseller hosting

  5. #5
    Join Date
    Jun 2005
    Posts
    3,455
    I thought Resellerclub uses Transecute not CCAvenue. Are you sure about this?

  6. #6
    Join Date
    Jun 2005
    Posts
    3,455
    Can someone answer this please? I suspect some credit cards used in ResellerClub where leaked via this issue, as several credit cards used to pay in RC where compromised. We had suspicious this had something related to RC but after reading this post then it certainly makes more sense.

    Do you know if they used CCAvenue to process credit card payments this year? Anyone of you using them had their cards compromised lately?

    If they used CCAvenue to process credit cards, then that announcement is a lie and indeed they where hacked. I find it very strange they are a CC processing and don't have PCI. Our company had 5 credit cards compromised in 2 months, and all of them where also used in ResellerClub so there is a big chance this happened this way, specially if they did used this company to process payments.

  7. #7
    Join Date
    May 2004
    Location
    World Wide Web
    Posts
    1,195
    I am not sure which one they are using now-a-days but they stopped using Transecute sometime ago.
    RVH Cloud - Every day hosting solutions since 2003
    Shared Hosting Reseller Hosting VPS Dedicated Servers True 24 x 7 x 365 Support

  8. #8
    Join Date
    Jun 2005
    Posts
    3,455
    Quote Originally Posted by realvaluehosting View Post
    I am not sure which one they are using now-a-days but they stopped using Transecute sometime ago.
    Lets get things clear. I was not referring to accept payments via RC but the way they accept payments when you wish to load money to your account.

    They have bank transfer, PayPal, and credit cards, which go via PayPal and another merchant.

    When you wish to pay them via credit card I think they use Transecute but I may be wrong.

  9. #9
    Join Date
    May 2007
    Location
    Bhopal - India
    Posts
    332
    They are using Transecute for Credit cards and CCavenue for Netbanking payments.
    LoopByte
    India Based Dedicated Servers, VPS & Hosting Services

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