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  1. #1

    Dragonara.net stay out

    Here's our experience with this data center. We're a reseller and have been offering their services for a while. Today one of our customers who has a server with them asked for additional paid service of DDoS mitigation. We sent them an email, but didn't receive any reply so we decided to use sales chat on their web site. Their chat is not stable, so I can't provide the whole log. In the beginning of the conversation they asked lots of questions about what this server is used for and after this they told me that they reject our request, but couldn't provide any clear reason for that(the decision was made by chief himself who doesn't waste his time on explaining his decisions to stupid clients). Here's how they did it:
    They asked if we're sure that the chat the server is used for doesn't violate any law and what are the topics of the chat:

    Oleg:
    Hold on, let me ask
    Oleg:
    some are country specific
    Oleg:
    like protests in Spain against Scientology
    usv:
    are you sure that this chat does not violate the laws of Switzerland and the EU
    Oleg:
    yes it doesnt violate the law
    Oleg:
    Can you talk to your chief and ask him to explain his desision. Because personaly me don't see any reason for rejection. If you have such rule, please show it. Or please explain your decision to the client who asks for additional service for his server
    usv:
    what's your customer email and server id if you out client?
    Oleg:
    One moment please
    Oleg:
    IP is 194.8.74.XX ID is SIMPLE 21 End user email is .... My registered email is [email protected]
    usv:
    wait please
    usv:
    seen in depofilii
    Oleg:
    "seen in depofilii "-what is this? I don't understand
    usv:
    chat your customers could be associated with pedophilia
    Oleg:
    Did you receive an abuse for this IP?
    Oleg:
    That's what he is doing: http://en.wikipedia.org/wiki/Anonymous_(group) < http://en.wikipedia.org/wiki/Anonymous_(group) >
    Oleg:
    People affiliated with the Anonymous movement use it to chat
    Oleg:
    No porn there at all
    usv:
    We have decided to rejection. We don't have to explain our rejection.
    usv:
    Sorry, i need to work
    Oleg:
    Can I chat with anyone awho can answer my question?
    Oleg:
    Your management maybe? I sent an email but didn't receive any reply
    usv:
    This decision was made chief. I can't help you.
    Oleg:
    You can explain what your decision is based on. Or have someone explain this to the customer. Don't you think that what you're doing is not a good service? Are you ready to provide a moneyback for this server?
    usv:
    For example, we are not working with clients related to DDoS attack or pedophilia
    Oleg:
    You offer DDoS protection, don't you?
    Oleg:
    Show me the proof of this address being related to pedophilia. You didn't forward any abuse notifications. Where does information about pedophilia come from?
    usv:
    We don't have to explain our rejection. The server is working fine and there is no reason for a money back.
    Oleg:
    Why don't you close it if it's associated with pedophilia. If you know that pedophilia is hosted on your servers and don't close such servers it's a crime
    Oleg:
    I showed you the links to what this server is used for. DId you see any porn possible there?
    usv:
    we don't place the resources associated with the maintenance of botnets
    Oleg:
    So is it botnets or pedophilia?
    usv:
    we don't place the resources associated with the maintenance of botnets or pedophilia or political
    usv:
    Sorry, i need to work
    Oleg:
    Sorry, I'm your customer. The person who pays you money for a service you're not providing here
    usv:
    what you have a problem with the server?
    usv:
    server is functioning properly, to protect you don't pay. other question?
    Oleg:
    Yes, I do. I expect DDoS atack on this server and want to make a good protection. I offered this server to my customer only because your web site says that you offer DDoS protection. Now you don't want to provide it making up excuses out of nowhere (if I'm wrong, give me any proof of pedophilia, or botnets or whatever your reason is). That's what called service
    usv:
    server is functioning properly, to protect you don't pay. other question?

    So the custommer assistent is clearly making fool of a customer. We're working with serveral datacenters and off course we face some abuse notifications from time to time. I think that our partners can prove that we take all the abuses seriously and try to resolve any issue ASAP. However this particular situation looks like a slander. If someone acuses you of a serious crime not willing to provide any proof, it's a crime itself. If a datacenter knows of illegal content hosted on one of their servers and doesn't take any actions to stop it (the server which is associated with pedophilia according to gentlemen in Dragonara is working, and no abuse notices have been issued for it)it's a crime. So either way what these guys are doing is illegal.
    Anyways the refusal of additional servise for a current customer without any explanation is not an option for a solid company.
    I hope you consider this review before ordering anything from Dragonara.net

  2. #2
    Join Date
    Apr 2011
    Posts
    74
    Every country and businesses located there have specific issues and attitude. Hiding behind crap is the mark sign of some, specially in europe. In europe we have the "Sir" and in the USA the "Dude" that can destroy your day any time.

    I cannot really comment about the specific company, although the chat is unacceptable. Move on and continue making "good" publicity for them.

  3. #3
    The reseller adivohost.com asked our permission to host anonops.in and protect them against ddos attacks. Our management made a research and refused to provide hosting or ddos protection services because of the nature of their (Anonops) activity.

    Adivohost, we recommend to check better what clients you are trying to host, especially at our location.

    On Saturday, in a posting to the North American Network Operators' Group (NANOG) discussion list, Spamhaus’ Steve Linford reported that it was under attack by AnonOps. The attack is said to have started because of a report warning users away from using the WikiLeaks.info domain.

    In the NANOG post, Linford stated that, like Trend Micro, Spamhaus published warnings about the unofficial WikiLeaks mirror located on an old top-level domain used by the WikiLeaks organization. When WikiLeaks.info expired, it was registered by an unaffiliated party, and now links to legitimate WikiLeaks resources, but the issue is where it is hosted.

    While explaining a recent Distributed Denial-of-Service (DDoS) attack, Linford commented that the WikiLeaks.info domain was “run by the person or persons behind 'AnonOps' from an IP address of a Russian dedicated cybercrime host (Heihachi) on which there is nothing but malware and other cybercrime.”

    “Innocent people seeking to read or download Wikileaks documents are being directed to the rogue WikiLeaks.info server and into the hands of the crime gangs located there. For trying to warn about the crime gangs located at the WikiLeaks.info mirror IP, Spamhaus is now under DDoS by AnonOps,” said Linford.

    “The criminals there do not like our free speech at all. As our site can't be reached now, you can not read our article on this, and we can not continue to warn Wikileaks users not to load things from the Heihachi IP,” he added.
    This is only small piece of dirty activity made by Anonops, our managements also found tracks related to child porn.
    Last edited by usv_dragonara; 05-21-2011 at 03:59 PM.

  4. #4
    Quote Originally Posted by adivohost View Post
    If someone acuses you of a serious crime not willing to provide any proof, it's a crime itself.
    No it's not. Defamation requires publication to a third party in most jurisdictions.

  5. #5
    Join Date
    Aug 2002
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    Seattle
    Posts
    5,512
    You refused to provide hosting because your customer's customer is accused of attacking Spamhaus?

  6. #6
    That's the deal. They are not refusing from providing a hosting because of this (they've just sent me an invoice for the next month of rent of this server). They are refusing from providing an additional service. Guys, shouldn't you have sent me any abuse notiffication, or is the forum thread the best way of informing the clients about problems with their servers? Did you care to send me any abuse? Don't blame the mail. I receive every single invoice from you. Even though you've provided this information on the forum it doesn't make an excuse from not providing an additional service to the server you're keeping anyways.

  7. #7
    Quote Originally Posted by IRCCo Jeff View Post
    You refused to provide hosting because your customer's customer is accused of attacking Spamhaus?
    It's an IRC network nothing wrong with that.
    As far as I'm aware Dragonara comes out with false DDOS statistics and host a lot of illegal websites them self yet they are refusing a customer for some IRC network. yet if you lookup the company name via google a lot of interesting thing's show up.

    I have had a few friend's use them when they have had large attacks around 3-4gb/s then Dragonara tell's people it's maybe tripple that.

    I am not bad mouthing the company. I'm just judging my opinion from what I have seen so far.

    PS. dragonaras servers are fast but they also use cognet and charge stupid amounts for the BW.

  8. #8
    Join Date
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    Moscow
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    1,490
    Quote Originally Posted by IRCCo Jeff View Post
    You refused to provide hosting because your customer's customer is accused of attacking Spamhaus?
    Do you think that it is not enough reason ? I believe it is enough. Spamhaus has enough power to make any internet provider just crazy.
    Rustelekom LLC Dedicated server since 2002, RIPE NCC member, LIR, AS51168

  9. #9
    Quote Originally Posted by rustelekom View Post
    Do you think that it is not enough reason ? I believe it is enough. Spamhaus has enough power to make any internet provider just crazy.
    We fully agreed with that.

  10. #10
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    Jun 2006
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    1,111
    Quote Originally Posted by usv_dragonara View Post
    This is only small piece of dirty activity made by Anonops, our managements also found tracks related to child porn.
    The chat logs seem to suggest that you're going to continue providing the existing service but not give DDoS protection? However here you're talking about child porn?

    I do think that there may be a huge language barrier here which is breaking down communications... the operator in the chat logs doesn't make much sense. Then again, this is a Russian provider after all, right?

  11. #11
    Quote Originally Posted by BlueHayes View Post
    Then again, this is a Russian provider after all, right?
    Do you mean us, or Dragonara?

  12. #12
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    Quote Originally Posted by usv_dragonara View Post

    This is only small piece of dirty activity made by Anonops, our managements also found tracks related to child porn.
    This is a blatant lie, and you know that.
    Neither Anonops not the Anonymous collective have anything to do with Childporn (some members, maybe, but you cant judge because of them.).

    Also you have certainly NO right to decline to protect them, you even host (or hosted) heihachi.net -a notorious scam, warez, childporn, hacking, spam and fraud hosting provider- for months without ANY doubt of shutting them down despite numerous Abuse messages.
    You should protect free speech (after all one of the reasons why you host in Switzerland) and not work against it.

    I can name at least FIFTY websites in your network that violate Swiss laws in THIS very moment, including Warez, Spam, Scam and similar sites.

    Just because your Company is registered on some Island under some P.O. Box (which's existence i highly doubt) this does not give you the right to do anything you want and defame customers for something they did not do.


    We are Anonymous.
    We are Legion.
    We do not forgive.
    We do not forget.
    Expect us !

  13. #13
    Quote Originally Posted by Zhang View Post
    This is a blatant lie, and you know that.
    Neither Anonops not the Anonymous collective have anything to do with Childporn (some members, maybe, but you cant judge because of them.).

    Also you have certainly NO right to decline to protect them, you even host (or hosted) heihachi.net -a notorious scam, warez, childporn, hacking, spam and fraud hosting provider- for months without ANY doubt of shutting them down despite numerous Abuse messages.
    You should protect free speech (after all one of the reasons why you host in Switzerland) and not work against it.

    I can name at least FIFTY websites in your network that violate Swiss laws in THIS very moment, including Warez, Spam, Scam and similar sites.

    Just because your Company is registered on some Island under some P.O. Box (which's existence i highly doubt) this does not give you the right to do anything you want and defame customers for something they did not do.


    We are Anonymous.
    We are Legion.
    We do not forgive.
    We do not forget.
    Expect us !
    A few minutes of Googling would have brought you to "Jordans International", which provides corporation services. The address seems fine.

    And let's not forget the irony of Anonops demanding protection from DDOS attacks.

  14. #14
    Join Date
    May 2011
    Posts
    35
    Why do people never read and listen.
    It has been said many, many times, AnonOps is NOT Anonymous.
    I'm one of the hosters of a IRC server for AnonOps, and AnonOps is known even by the Dutch government and Anti-Cybercrime department, that it is only a platform for communicating, and that Anonymous uses it for their projects and objectives, is not of AnonOps's concern.
    It's is, all in all, a free-speech network, and childporn is STRICTLY FORBIDDEN on the network.
    Anybody that is found sharing **** like that, will be 100% banned off AnonOps and monitored if he tries it again using proxies/bnc's.

    AnonOps doesn't violate any law at all, it's a IRC chat network and thats all, what Anonymous does is all up to themselfs.

    Another note, I don't know who oleg is, we have only a few network admins, including me, that keep the network running.
    AnonOps is being targetted a lot with DDoS, from a person called Ryan Cleary, which lives in the UK, but sofar he has quited his wierd DDoS attacks for now.

    Anyway, just wanted to clear up this ****ing mess you guys are putting here on this forum.

    Peace..
    - Power2All
    Net Admin of AnonOps

    Another small note:
    All servers that doesn't allow LOIC's to connect to (which actually DOES the DDoS'ing), have a block for it, and are being scanned for bypasses frequently.
    When a server links which has no problems that LOIC's connect to, will be, obviously open for it.
    As a network, only text is being shared between all servers, but the server where the LOIC's will be on, will be locally, and not network wide.
    If anybody has ANY brains and experience regarding IRC servers, should know this by now...
    Last edited by Power2All; 05-24-2011 at 09:20 PM.

  15. #15
    ddos is childs play.

    time for adulthood.

  16. #16
    Join Date
    May 2011
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    35
    Quote Originally Posted by theSEOmaniac View Post
    ddos is childs play.

    time for adulthood.
    I agree with you on that.
    But the DDoS'ing actually made the world wake up.
    See Sony, it's being hacked 10th time already, By a SIMPLE SQL EXPLOIT....
    I think companies need to wake up too though....

  17. #17
    This thread is not about Anonymous. Noone was trying to discredit you guys. This is about a hoster trying to make up excuses for not doing the job he offers on his web site. I'm quite sure that if the hoster had any sort of oficial complaint he'd already transfer it to us. Untill he does everything he is saying is gibberish.

  18. #18
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    Western Australia
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    1,207
    It's there decision and they don't really have to tell you why they have made the descision to not host you, either. Move on.
    Freelance SEO Consultant - Been there, done that. Will do it again!

  19. #19
    Quote Originally Posted by nuthin View Post
    they have made the descision to not host you
    Quote Originally Posted by adivohost View Post
    usv:
    server is functioning properly
    They didn't make a decision not to host me. The server is working and they keep sending me invoices for it. They made a decision not to provide an additional service and couldn't explain why.

  20. #20
    Join Date
    Jun 2006
    Posts
    1,111
    Yet still no solid answer... I feel sorry for you adivohost!

    If the provider had an issue with child porn or whatever then the server would have been taken offline - instead they leave it online and just refuse to provide an additional service... what's that about?! Perhaps their DDoS service doesn't exist and they just sell it as extra "protection" to sites with no active D/DoS attack

  21. #21
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    Seattle
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    I wouldn't necessarily accuse Dragonara of this, but that is a tactic used in our industry - to not pursue customers with actual or large to long term attacks and profit off the unneeded protection.

  22. #22
    You know, I would never start this if I was shown an actual proof of our customer breaking any rule. I respect hosters we deal with and try not to cause any problems to my partners.

    But when someone's trying to outsmart me with made up excuses I take it personaly. It's an offence of my clients and a possible spot on our reputation as a company that deals with end users.

    The crime the representatives of the datacenter accusing my custommer of should be taken very seriously by any reasonable person. Imagine someone on the street accusing you of being involved in pedophilya. What would you do to such person?

    I represent my client who's been accused of such thing. But the people accusing him haven't shown any proofs so far.

    Weren't they supposed to send a warning right after they first noticed such serious thing happen on their server? Weren't they supposed to close the server that hosts such nasty stuff?

    They have chosen to repeat their accusations on this forum (quoting some text without stating a source or a date it was published) and even give some advices of choosing customers better... while keeping the server online and issuing another invoice for it.

    My friend, this is not a trend of the industry, this shouldn't be. And I'm sure that the majority of the clients will stay away from a hoster that uses such tactics.

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