Originally Posted by net
Why not post it here so it can help others and the OP?
No problem- all vendors have positives and negatives so lets honestly review them:
APAQ Digital (http://Apaqdigital.com
Very knowledge people - but we had a very bad run with them. Had to RMA over 50% of all disks due to chassis problems and spend a lot of time and money to pad the servers.
Still would recommend them, they send us the HDD disks for free and acknowledged the problems.
Positives: Extremely knowledgeable, good service, good RMA procedures, fast delivery.
Negatives: had a bad batch of HDD with them. We spend at lot time and money to correct the chassis with padding and replace the HDD delivered by them and this put us somewhat off. I have somewhat the feeling that this might have been bad luck and would work with the again in the future for datacenters close to them.
Amadi Systems (http://amadisystems.com
Very solid servers. We use them for our Chicago facility and they do not disappoint.
Positives: good service, fast delivery
Negatives: relatively slow quotes, higher prices then Apaq and Bonavio
They are the best of our USA vendors by far. Too bad their website does not represent their quality but they go above and beyond - and have the best pricing in the USA we have seen so far.
Positives: Extremely knowledgeable, extreme service, very good RMA procedures, lowest prices of all mentioned vendors
Negatives: Slower response on Saturday and Sunday.