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  1. #1
    Join Date
    May 2010
    Location
    Houston, Texas
    Posts
    240

    PayPal Limited Account

    When we refunded a client, only 27 cents out of 57 cents were returned. I contacted PayPal to ask of this, only to get this message back.

    Note that we have not received any messages of our account being limited in the first place. This is not making sense to me at the moment.

    "When we limited your account, we looked at different factors including:

    - Information we collect internally and sometimes from other users.

    - PayPal's tools, processes, and information that monitor our
    payment network are confidential and proprietary.

    To help you understand our limitation process, there are a few things
    you should know:

    - When you signed up for our services, you agreed to our User
    Agreement, Privacy, Acceptable Use Policies, and others.
    - The decision to place a limitation on your account was based on
    terms outlined in these agreements.
    - Generally, we place limitations on an account to learn more about
    you, your account activity or your transactions. To appeal an account
    limitation, we might ask you to take various steps, provide us with
    information, or supply us with certain documents.
    - In some cases, we may decide that we can no longer offer our
    services to you.

    If you would like to obtain copies of the information we reviewed in
    deciding to place a limitation on your account, you will need to obtain
    a court order or subpoena. To do so, you may want to consider speaking
    with an attorney who should be able to explain the subpoena process to
    you. If you choose to subpoena the information, you'll need to submit it
    to us using National Registered Agents, Inc.

    Thanks,

    PayPal Account Review Department"

    Does anyone have an idea on what's going on?
    Last edited by GarrisonHost-John; 05-06-2011 at 11:30 PM.

  2. #2
    Join Date
    Dec 2010
    Location
    Schiedam, The Netherlands
    Posts
    172

  3. #3
    Join Date
    Mar 2007
    Location
    USA
    Posts
    4,904
    Pick up the phone and give them a call. I've never had any trouble with support.

    *Then again, my account has never faced any issues in the past 3 years.

  4. #4
    Join Date
    Jul 2010
    Location
    Bogotá, Colombia.
    Posts
    368
    That happened to us almost three months ago, Daniel certainly didn't know anything about the problem, as we have some staff members in Spain and Germany, the accesses (and continuous) from different locations caused the account to be blocked (according to their response) for almost two or three days, until we confirmed all the requirements listed in: Resolution Center. Just follow those steps...
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  5. #5
    Join Date
    Jan 2011
    Location
    India
    Posts
    1,446
    Its not a new issue. Every paypal account is having limitation of transaction. If you want to increase the limit simply verify your credit card.

  6. #6

    Exclamation

    I've had this issue myself. If you don't own a CC or can't verify it, simply mail them and they should enable a fourth option to verify your identity (which involves uploading a scan of your ID or some other type of document, I sent in a traffic ticket myself and it worked).

  7. #7
    Quote Originally Posted by humawebdesign View Post
    Its not a new issue. Every paypal account is having limitation of transaction. If you want to increase the limit simply verify your credit card.
    can any one please tell me how to buy a paypal account for a website..because i need a paypal account for my new website..basically i have a website for food recipes and christian hospitality.. << removed >>
    Last edited by writespeak; 10-24-2011 at 10:11 AM.

  8. #8
    Usually, all you need to do to remove the 'limited' is following their step to confirm your account, usually they ask for you information and you will need to send to them or fax.

    Heres the view
    http://i53.tinypic.com/nf5htw.jpg

    Quote Originally Posted by holy-food View Post
    can any one please tell me how to buy a paypal account for a website..because i need a paypal account for my new website..basically i have a website for food recipes and christian hospitality.. << removed >>
    You dont need to buy paypal account, all you need is having a Credit Card and register with them. Its very easy.
    Last edited by writespeak; 10-24-2011 at 10:10 AM. Reason: Edited quoted part of post

  9. #9
    Join Date
    Jun 2007
    Location
    Australia
    Posts
    819
    Quote Originally Posted by routeandport View Post
    Usually, all you need to do to remove the 'limited' is following their step to confirm your account, usually they ask for you information and you will need to send to them or fax.

    Heres the view
    http://i53.tinypic.com/nf5htw.jpg



    You dont need to buy paypal account, all you need is having a Credit Card and register with them. Its very easy.
    Also you can add a bank account to your PayPal account.


  10. #10
    What is very disturbing, is that Paypal has NO option for a business owned account. Now before you go off and flame this, it is a true statment.

    Try to open a personal account, and a business account. You can't do it.

    An LLC has many owners, and there is NO reason why the accounts for the LLC has to be assigned to one person, and their SSN. SO if you try to open a personal account and they find your name on two accounts, they will shut down BOTH accounts.

    It really is stupid
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  11. #11
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    Quote Originally Posted by sajanNOPPIX View Post
    Pick up the phone and give them a call. I've never had any trouble with support.
    Absolutely correct!
    Quote Originally Posted by sajanNOPPIX View Post
    *Then again, my account has never faced any issues in the past 3 years.
    I wish I could say the same. Their 'automated fraud systems' called a few things 'fraudulent', and disabled my account (to protect me, of course). Within 30 minutes, the debit card was restored, as was the account. All you have to do is contact them via phone!

    Sadly, even though the automated system is wrong, they force you to change your password, which is just wrong, but hey, it happens.
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  12. #12
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    Avoid 2co at all costs, that's all I have to say there.
    2co will hold your funds for a good period of time, and may not even release those on time. Paypal, in many cases holds SOME of them, but I've never heard of them holding everything.
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  13. #13
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    May 2009
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    United Kingdom
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    Quote Originally Posted by linux-tech View Post
    Avoid 2co at all costs, that's all I have to say there.
    2co will hold your funds for a good period of time, and may not even release those on time. Paypal, in many cases holds SOME of them, but I've never heard of them holding everything.
    I haven't experienced the same issues with 2checkout but I have read more horror stories.

    I've found them to be cautious which is also reassuring. One of my customer's told me that they actually called him to how his checkout experience was and how I was as a merchant. This was just before my first payment was made so I'm guessing they call merchants customer's before the first payment is made?
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  14. #14
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    Quote Originally Posted by linux-tech View Post
    Avoid 2co at all costs, that's all I have to say there.
    2co will hold your funds for a good period of time, and may not even release those on time. Paypal, in many cases holds SOME of them, but I've never heard of them holding everything.
    I have been using 2Checkout for just about 3 years now, and haven't run into that issue at all. I've had my funds sent to my bank account every Wednesday on time since I've been using them without issue.
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  15. #15
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    To those that have had their money issued on time:
    That's nice, however, that doesn't discount the fact that they HAVE pulled stunts like this before. In fact, when I was using them (god I forget how long ago that was), they had some 'banking issues' which caused them to withhold funds from clients for weeks. THIS is the kind of problem you get into when you deal with companies like this.

    Even better, close to a year after no longer doing business with them, they mailed me demanding money for a client who issued a chargeback. We're not talking a few months, we're talking close to a year. Unprofessional, horrible company.

    Try to find anything negative about them on their own forums? You can't, it's deleted. While many companies do this, it's not exactly best practice, and only adds to the shadiness of companies like this.

    This is a company that is supposed to be 'trusted' to handle your money, yet, they've repeatedly not handed out on time, bullied clients, and , well, acted as shady as can be. HOW they're still in business is beyond me
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  16. #16
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    Quote Originally Posted by linux-tech View Post
    HOW they're still in business is beyond me

    Because they are 1 of the best around, and are of much higher quality then services such as Paypal.
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  17. #17
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    Quote Originally Posted by FreeTheNoob View Post
    Because they are 1 of the best around, and are of much higher quality then services such as Paypal.
    Yeah, you keep telling yourself that lie.
    With paypal, I can take the subscription payment I received this morning and move it instantly to my bank, OR use my debit card to withdraw it immediately. 2C0? Yeah, think again. Wait, wait, wait.

    With PAYPAL I can actually call someone that speaks English and get a resolution to problems within 30 minutes. 2C0? Not at last check.

    Higher quality? Yeah, think again!
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  18. #18
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    Quote Originally Posted by linux-tech View Post
    Yeah, you keep telling yourself that lie.
    With paypal, I can take the subscription payment I received this morning and move it instantly to my bank, OR use my debit card to withdraw it immediately. 2C0? Yeah, think again. Wait, wait, wait.

    With PAYPAL I can actually call someone that speaks English and get a resolution to problems within 30 minutes. 2C0? Not at last check.

    Higher quality? Yeah, think again!
    It seems that your kinda ass backwards in your reply. I'll properly correct it for you.

    Want a company which permanently disables your ability to use their debit card and limits your withdraws because you use the funds "To fast" after receiving them go with your friendly PAYPAL.

    Wanna speak with someone that speaks English and says something other then predetermined replies off a computer screen which have nothing to do with your issue, well if your calling Paypal thats obviously NOT going to happen.

    If you try telling me that Paypal has even a hint of quality you have a better chance on convincing me Armageddon is going to happen on October 21st.
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  19. #19
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    Quote Originally Posted by FreeTheNoob View Post
    If you try telling me that Paypal has even a hint of quality you have a better chance on convincing me Armageddon is going to happen on October 21st.
    Ahh yes, more lies from those that have no clue.
    I'm not going to disagree that Paypal has problems, all companies do. However, in 12 years of doing business with them, never, ever have I had a problem that wasn't resolved in a half hour (or less) on the phone.
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  20. #20
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    Quote Originally Posted by linux-tech View Post
    Ahh yes, more lies from those that have no clue.
    Which lies? If your referring to my Paypal rant then I must say lying to yourself about them having quality probably isn't a good thing.
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