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Thread: hostXnow review

  1. #1

    hostXnow review

    OK, my first post here and am reviewing a web host so, guess I should say I'm nothing to do with hostXnow other than being a customer this past 5 months.

    I'm a co-director, Trustee and Webmaster of a National Registered Charity (not here to plug it mind you but you can ask if you want to know). I'd been a personal customer of a not to be named host for 7 years and they had hosted our Charity sites for 18 months with only a few issues. Then, things didn't go wrong with them they went fubar! and I had to get out.

    I spoke online to Mr hostXnow (aka Chris) and he seemed both helpful and friendly. Sadly (for him) whilst I'm webmaster for the Charity I'm still learning so we had many (many) chats whilst I moved the 21 domain names we owned to his servers (the not to be named previous host was not communicating so had to enlist the help of nominet).

    So, from previous experience hostXnow are no different from my previous host when things go well BUT, in times of need, trouble, general assistance Chris has been there for us and I'd be happy to recommend him to anybody looking for a new host.

    One of our sites was recently hacked (self removed explitives) and I was in the inner hebredies when it happened with poor connection but Chris came through and together we solved the issues.

    If I'm honest putting our sites in the hands of one person was a worry but Chris seems to be online 24/7 and have never raised a ticket that has not been answered within an hour or two.

    With my previous hosts I got a lot of "its not the server, its your code" replies to Q's but Chris seems to go the extra mile to assist with issues that are not in his domain (see what I did there?).

    Shall end this rather long post by saying I (very) rarely post recomendations for anything but Mr hostXnow deserves credit where it's due.

  2. #2
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    Quote Originally Posted by BTBuddies View Post
    OK, my first post here and am reviewing a web host so, guess I should say I'm nothing to do with hostXnow other than being a customer this past 5 months.

    I'm a co-director, Trustee and Webmaster of a National Registered Charity (not here to plug it mind you but you can ask if you want to know). I'd been a personal customer of a not to be named host for 7 years and they had hosted our Charity sites for 18 months with only a few issues. Then, things didn't go wrong with them they went fubar! and I had to get out.

    I spoke online to Mr hostXnow (aka Chris) and he seemed both helpful and friendly. Sadly (for him) whilst I'm webmaster for the Charity I'm still learning so we had many (many) chats whilst I moved the 21 domain names we owned to his servers (the not to be named previous host was not communicating so had to enlist the help of nominet).

    So, from previous experience hostXnow are no different from my previous host when things go well BUT, in times of need, trouble, general assistance Chris has been there for us and I'd be happy to recommend him to anybody looking for a new host.

    One of our sites was recently hacked (self removed explitives) and I was in the inner hebredies when it happened with poor connection but Chris came through and together we solved the issues.

    If I'm honest putting our sites in the hands of one person was a worry but Chris seems to be online 24/7 and have never raised a ticket that has not been answered within an hour or two.

    With my previous hosts I got a lot of "its not the server, its your code" replies to Q's but Chris seems to go the extra mile to assist with issues that are not in his domain (see what I did there?).

    Shall end this rather long post by saying I (very) rarely post recomendations for anything but Mr hostXnow deserves credit where it's due.
    Kudos to Chris for making you feel welcome and best of all going the extra mile for you.

    Have you submitted your domain to the moderators so they can confirm this review?

    Last thing, How long have you been a client of hostxnow?

  3. #3
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    I'd say this is the domain in question:
    http://www.btbuddies.org.uk/

    The domain points to: am-2-pm.net

    The above domain belongs to 'Chris Smith' at HostXNow
    Last edited by Sparrow-Sean; 05-06-2011 at 01:06 AM.
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  4. #4
    Hi folks and sorry, guess I didn't read the FAQ's properly before posting. And yes, btbuddies.org.uk is 1 of 21 domains Chris helped me transfer over. I joined Chris just before Christmas and we completed the domain transfers early and went 'Live' with him in January 2011. The reason am-2-pm.net belongs to Chris is that all my domains sat under am-2-pm.co.uk on the other server and he set the new account up for me as .co.uk had to stay where it was until I was ready to move all the domains.

  5. #5
    Join Date
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    Thanks for the review, Andrew. Much appreciated!

    - Chris
    HostXNow - http://www.hostxnow.com | Since 2009
    Fast, Secure and Reliable [UK/USA] Web Hosting - Reseller Hosting - VPS Hosting
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  6. #6
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    Nov 2008
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    Thanks for the review!

    It's great to hear HostXnow is treating you well, kudos to Chris and his team.
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  7. #7
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    BTBuddies,

    Thank you for confirming your domain name further validating your review. Good to see you're happy with HostXnow
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  8. #8
    Join Date
    May 2010
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    I would just like to second how helpful the people over at HostXNow are. They are always there for me when I need to get my head round something and I've learnt so much from them.

  9. #9
    Quote Originally Posted by DCS01 View Post
    I would just like to second how helpful the people over at HostXNow are. They are always there for me when I need to get my head round something and I've learnt so much from them.
    Yup, need to echo the learning bit as well! Not only have I learnt a lot from Hostxnow but, there has been the odd time when Chris has gone off to learn something himself to help me out - I may even become a decent webmaster soon lol.

    Andi

  10. #10
    Join Date
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    Quote Originally Posted by BTBuddies View Post
    Yup, need to echo the learning bit as well! Not only have I learnt a lot from Hostxnow but, there has been the odd time when Chris has gone off to learn something himself to help me out - I may even become a decent webmaster soon lol.

    Andi
    True

    Cheers guys.
    HostXNow - http://www.hostxnow.com | Since 2009
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  11. #11
    Another god review for Chris. I've been hosting with him since July. And never experienced any downtime yet. The support, as has been stated is second to none.

    I cant rate him highly enough right now. Chris, please keep the standards high.

    Kris

    oh, one of the websites is www.kmbookkeeping.co.uk

  12. #12
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    Thanks for the review

  13. #13
    Join Date
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    Thanks For the RevieW!

  14. #14
    It is better to ask customers who are involved with them and this is the best for you because they know this thing

  15. #15
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    May 2011
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    Toronto, Ontario
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    Good to see you're happy with HostXnow

  16. #16
    good man yes

  17. #17
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    Quote Originally Posted by kjmcculloch View Post
    Another god review for Chris. I've been hosting with him since July. And never experienced any downtime yet. The support, as has been stated is second to none.

    I cant rate him highly enough right now. Chris, please keep the standards high.

    Kris

    oh, one of the websites is www.kmbookkeeping.co.uk
    Good to hear Kris! I see you asked about us in this thread http://www.webhostingtalk.com/showthread.php?t=1062460 but never got a reply. Ah well.

    Thanks for your review.

    All the best.

    Chris
    HostXNow - http://www.hostxnow.com | Since 2009
    Fast, Secure and Reliable [UK/USA] Web Hosting - Reseller Hosting - VPS Hosting
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  18. #18
    Join Date
    Dec 2011
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    nice review guy, thank for sharing and i am glad that you are enjoying with chris.
    Shall update us in near future toward your experience with them
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  19. #19
    Join Date
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    Glad you are satisfied with HostXnow. Since this topic is somehow "old" would you like to give us an updated review?

    Thanks

  20. #20

    Good host review

    Quote Originally Posted by BTBuddies View Post
    OK, my first post here and am reviewing a web host so, guess I should say I'm nothing to do with hostXnow other than being a customer this past 5 months.

    I'm a co-director, Trustee and Webmaster of a National Registered Charity (not here to plug it mind you but you can ask if you want to know). I'd been a personal customer of a not to be named host for 7 years and they had hosted our Charity sites for 18 months with only a few issues. Then, things didn't go wrong with them they went fubar! and I had to get out.

    I spoke online to Mr hostXnow (aka Chris) and he seemed both helpful and friendly. Sadly (for him) whilst I'm webmaster for the Charity I'm still learning so we had many (many) chats whilst I moved the 21 domain names we owned to his servers (the not to be named previous host was not communicating so had to enlist the help of nominet).

    So, from previous experience hostXnow are no different from my previous host when things go well BUT, in times of need, trouble, general assistance Chris has been there for us and I'd be happy to recommend him to anybody looking for a new host.

    One of our sites was recently hacked (self removed explitives) and I was in the inner hebredies when it happened with poor connection but Chris came through and together we solved the issues.

    If I'm honest putting our sites in the hands of one person was a worry but Chris seems to be online 24/7 and have never raised a ticket that has not been answered within an hour or two.

    With my previous hosts I got a lot of "its not the server, its your code" replies to Q's but Chris seems to go the extra mile to assist with issues that are not in his domain (see what I did there?).

    Shall end this rather long post by saying I (very) rarely post recomendations for anything but Mr hostXnow deserves credit where it's due.
    Solid review. Get some more going

  21. #21

    HostXNow are Fantastic

    I'd like to second the nice comments above about the fantastic service provided by HostXNow, and Chris in particular.

    A client came to our web agency recently whose ZenCart website had been hacked very badly and their users were being sent off to competitors!

    HostXNow couldn't have been better - even though we weren't sure whether the security holes were on the previous server, the FTP account or with the ZenCart software, HostXNow very quickly got to the bottom of the problem (ZenCart) and locked things down so well that the hacking totally stopped instantly.

    Since then HostXNow have quickly fixed any other issues we've had.

    We were very lucky to have found such a good company to work with!

  22. #22
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    Thank you for your review Paul. It is much appreciated!

    - Chris
    HostXNow - http://www.hostxnow.com | Since 2009
    Fast, Secure and Reliable [UK/USA] Web Hosting - Reseller Hosting - VPS Hosting
    cPanel/WHM CloudLinux (Multi PHP) Offsite Backups LiteSpeed TrendyTools Softaculous

  23. #23
    I agree. If you wait 1 year then you wont remember the setup process. For many starters that is important. Keep up the with the updates and this will help many

  24. #24
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    Well done Chris/HostXNow team!
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  25. #25
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    Good work Chris
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