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  1. #1

    Live Chat Software

    I know the hotly debated what is the best live chat software has come up a few times, but what about these new ones that include these new XMPP/jabber "open" solutions.

    No more being locked down to the windows only application many good (great) old software still holds to heart (kayako grr).

    So:
    zopim
    olark
    oggchat

    The above three seem very good in their own ways, but none of them let you host it on your own server or offer an owned licenses solution. Huge let down imo, anyone know of anything reasonable?

    p.s. I found one which lets you host and buy it our right for $400 (rip off) for only a basic function of a webform and XMPP backend. The interface looks pathetic and so does their website.

    Regards.

  2. #2
    Join Date
    Aug 2006
    Location
    somewhere around
    Posts
    205
    I use LiveZilla for live support and for me as long as the visitor can pop up an window and talk to me ... I can do support.

  3. #3
    Join Date
    Jun 2005
    Location
    New York
    Posts
    2,876
    I'd recommend Kayako Live Response for you

  4. #4
    Join Date
    Apr 2011
    Location
    PHP
    Posts
    16
    I use LiveZilla and it's great, also has rich base function feature. And hosted in own server.

  5. #5
    Shameful, no one actually read. We've been with Kayako for over 3 years, but their live support is still a windows only application even after our request 3 years ago and I'm assuming many more from others.

    That's why these new XMPP/Jabber based chat software is of interest.

    Regards.

  6. #6
    Join Date
    Aug 2010
    Location
    Indonesia
    Posts
    186
    maybe you can look for LiveZilla

  7. #7
    I'd recommend LiveZilla , effective Live Chat Software

  8. #8
    Hi Andrew,

    May I ask why you are interested to host the live chat software on your own servers?

    Thanks.

    Avin

  9. #9
    Join Date
    Jul 2009
    Location
    Kshatriya
    Posts
    2,021
    Quote Originally Posted by AHN-Andrew View Post
    That's why these new XMPP/Jabber based chat software is of interest.
    Also I want to use XMPP/Jabber based chat software because of I can't provide live chat through PC but I can provide live chat thorough my mobile(using jabber)

  10. #10
    Join Date
    Jan 2011
    Location
    India
    Posts
    1,446
    livezilla will be the best software for live chat

  11. #11
    Join Date
    Jan 2011
    Posts
    51
    I don't defined solution attaching instruction.

  12. #12
    Join Date
    Dec 2009
    Location
    Atlanta, GA, USA
    Posts
    10
    Livezilla has always been my app of choice for webchats. Its easy to setup, easy to teach, and most importantly, easy for the client to figure out.

  13. #13
    Livezilla is the best support i can get

  14. #14
    Join Date
    Jan 2007
    Posts
    71
    Hi,

    Seems like no one is reading what the OP is after ? :-) Anyways Andrew have you checked comm100 ? It seems like a pretty good option for you as its browser based !!

  15. #15
    Join Date
    Jan 2008
    Location
    Jax, FL
    Posts
    2,699
    Check into Openfire -- http://www.igniterealtime.org/projec...fire/index.jsp

    It is a xmpp/jabber based chat server... Also open source/free

    Works rather well, we used to use it.

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