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  #1  
Old
Aspiring Evangelist
 
Join Date: Sep 2008
Posts: 404

Live Chat Software


I know the hotly debated what is the best live chat software has come up a few times, but what about these new ones that include these new XMPP/jabber "open" solutions.

No more being locked down to the windows only application many good (great) old software still holds to heart (kayako grr).

So:
zopim
olark
oggchat

The above three seem very good in their own ways, but none of them let you host it on your own server or offer an owned licenses solution. Huge let down imo, anyone know of anything reasonable?

p.s. I found one which lets you host and buy it our right for $400 (rip off) for only a basic function of a webform and XMPP backend. The interface looks pathetic and so does their website.

Regards.



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  #2  
Old
Junior Guru
 
Join Date: Aug 2006
Location: somewhere around
Posts: 205
I use LiveZilla for live support and for me as long as the visitor can pop up an window and talk to me ... I can do support.

  #3  
Old
Reseller Hosting Specialist
 
Join Date: Jun 2005
Location: New York
Posts: 2,853
I'd recommend Kayako Live Response for you

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  #4  
Old
Newbie
 
Join Date: Apr 2011
Location: PHP
Posts: 16
I use LiveZilla and it's great, also has rich base function feature. And hosted in own server.

  #5  
Old
Aspiring Evangelist
 
Join Date: Sep 2008
Posts: 404
Shameful, no one actually read. We've been with Kayako for over 3 years, but their live support is still a windows only application even after our request 3 years ago and I'm assuming many more from others.

That's why these new XMPP/Jabber based chat software is of interest.

Regards.

  #6  
Old
Junior Guru
 
Join Date: Aug 2010
Location: Indonesia
Posts: 186
maybe you can look for LiveZilla

  #7  
Old
Junior Guru Wannabe
 
Join Date: Nov 2010
Posts: 55
I'd recommend LiveZilla , effective Live Chat Software

  #8  
Old
New Member
 
Join Date: Apr 2011
Posts: 3
Hi Andrew,

May I ask why you are interested to host the live chat software on your own servers?

Thanks.

Avin

  #9  
Old
Windows Xen VPS Expert
 
Join Date: Jul 2009
Location: Kshatriya
Posts: 1,952
Quote:
Originally Posted by AHN-Andrew View Post
That's why these new XMPP/Jabber based chat software is of interest.
Also I want to use XMPP/Jabber based chat software because of I can't provide live chat through PC but I can provide live chat thorough my mobile(using jabber)

  #10  
Old
Disabled
 
Join Date: Jan 2011
Location: India
Posts: 1,446
livezilla will be the best software for live chat

  #11  
Old
Junior Guru Wannabe
 
Join Date: Jan 2011
Posts: 51
I don't defined solution attaching instruction.

  #12  
Old
Newbie
 
Join Date: Dec 2009
Location: Atlanta, GA, USA
Posts: 10
Livezilla has always been my app of choice for webchats. Its easy to setup, easy to teach, and most importantly, easy for the client to figure out.

  #13  
Old
Disabled
 
Join Date: Apr 2011
Posts: 4
Livezilla is the best support i can get

  #14  
Old
Junior Guru Wannabe
 
Join Date: Jan 2007
Posts: 71
Hi,

Seems like no one is reading what the OP is after ? :-) Anyways Andrew have you checked comm100 ? It seems like a pretty good option for you as its browser based !!

  #15  
Old
Corporate Member
 
Join Date: Jan 2008
Location: Jax, FL
Posts: 2,689
Check into Openfire -- http://www.igniterealtime.org/projec...fire/index.jsp

It is a xmpp/jabber based chat server... Also open source/free

Works rather well, we used to use it.

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