Results 1 to 6 of 6
  1. #1
    Join Date
    May 2004
    Location
    Miami, FL
    Posts
    9

    * Seeking sysadmin firm in the US

    Hello!

    We're a website based in New York City looking for a firm that can meet the following:

    • 24x7 monitoring of our less than 10 servers
    • less than 20 minute response to downtime and urgent tickets
    • well versed with Amazon EC2, Chef, and Ubuntu/Debian
    • proven track record and ability to show it


    If you can provide the above or know someone who can, please do get in touch!

    Thanks.

  2. #2
    Maybe your business should consider starting an IT department?

  3. #3
    Join Date
    Apr 2011
    Location
    Yorkshire, England
    Posts
    32

    Smile

    If you making enough money why dont you lease out a small office somewere?

    Then you just buy a couple of Computers, Desks, Chairs. And then ofc hire staff then you could possibly run a 24/7/365 Support?

    Regards,

    Ross

  4. #4
    Join Date
    Apr 2011
    Location
    Clouds
    Posts
    347
    Research about
    asciidigital
    xesupport
    PSM
    etc

    Go through their TOS and see what they promise

    PSM is cheap , but i dont know about their response time(about resolution time please research more )
    Last edited by Manjusha4serveradmin; 05-02-2011 at 06:31 AM.
    » hostcats.com - Linux|Windows
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  5. #5
    Join Date
    Apr 2000
    Location
    USA
    Posts
    442
    Hi,
    touchsupport.com comes to mind. You may look into them as well. I have used them. Email or call them and find out their details. They are a solid USA company that does a good job.
    Seeksadmin.com also comes to mind, but I am not sure they are based from the USA. They do have people in US, PK, IN, and UK.

    I hope this info helps.
    Tim L
    Superior Host LLC - Quality Web Hosting since 1998
    We really do support you like no other
    Secure, ultra reliable hosting
    Website Maintenace Plans and a Personal Level of Support

  6. #6
    Join Date
    May 2004
    Location
    Miami, FL
    Posts
    9
    Thanks for the responses. I shall check them all out

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