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  1. #1

    giga-international.com - sloven hosting

    We use giga-international.com for 2 months. Yesterday evening, the server lost connection. I immediately wrote to the support. (they don't have online panel)

    After 2 hours, support answer me, but the server was still down.

    ----------------------------------------------
    Dear Mr,
    Thank you very much for your email.

    We will check this issue for you immediately and will get back to you as soon as even possible.

    Your patience is appreciated for the time being.

    If you have any questions or need help, please don't hesitate to contact us.
    -----------------------------------------------

    12(!!!) hours later came another reply.

    -----------------------------------------------
    Dear Mr,

    I am sorry for the inconvenience caused. For some reason your server was powered off. We have booted your server up again and it is now back online.

    If you have any questions or need help, please don't hesitate to contact us.
    -----------------------------------------------

    WTF?!?!?!

  2. #2
    Join Date
    Aug 2007
    Location
    Belgium
    Posts
    4,183
    Did they say who powered it off? I am sure they have logs available of who logged in or did it?
    www.InstantDedicated.com - Online in no time
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  3. #3
    I've written request, waiting for an answer ...

  4. #4

    balanc attrict

    Hope this is "only" the case for my server aswell.. Suddenly discovered it is offline.

    Phone support is not answering and email is unanswered for 45 minutes and counitng.

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