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  1. #1
    Join Date
    May 2007
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    God's own country!
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    654

    Hostdime, anyone contacted their abuse department before ?

    Hi

    I have been trying to get in touch with their abuse department since 5 days. And it seems like no one there care about DMCA alert.

    I have sent them two DMCA complaints ( 5 days before and 3 days before ) and still no reply. The infringing website is still up.
    SunShell™ Hosting
    Shared, Reseller, Master Reseller,VPS and Dedicated Server Hosting since 2006

  2. #2
    Join Date
    Mar 2009
    Posts
    3,807
    "Email is not an accepted form of communication"

    please notify our Designated Agent by postal mail or delivery courier:

    HostDime.com
    DA: Abuse Division Manager
    Attn: Legal Reports
    189 S. Orange Ave
    Suite 1500S
    Orlando, FL 32801

    http://www.hostdime.com/support/lega...-agreement.php

  3. #3
    Join Date
    May 2007
    Location
    God's own country!
    Posts
    654
    Quote Originally Posted by quantumphysics View Post
    "Email is not an accepted form of communication"

    please notify our Designated Agent by postal mail or delivery courier:

    HostDime.com
    DA: Abuse Division Manager
    Attn: Legal Reports
    189 S. Orange Ave
    Suite 1500S
    Orlando, FL 32801

    http://www.hostdime.com/support/lega...-agreement.php

    Do you mean, I should send a post from India ? And this will take a month to reach there. Who says Email isn't an accepted form of communication? So you guys don't communicate using email ? So all your clients send you mail via post ? Dude this is 21st century. Please grow up
    SunShell™ Hosting
    Shared, Reseller, Master Reseller,VPS and Dedicated Server Hosting since 2006

  4. #4
    Join Date
    Mar 2009
    Posts
    3,807
    i'm not from hd, was just quoting what the page said

  5. #5
    Join Date
    May 2007
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    God's own country!
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    Quote Originally Posted by quantumphysics View Post
    i'm not from hd, was just quoting what the page said
    Oops! sorry, I missed the link that you posted.
    SunShell™ Hosting
    Shared, Reseller, Master Reseller,VPS and Dedicated Server Hosting since 2006

  6. #6
    Join Date
    Mar 2003
    Location
    WebHostingTalk
    Posts
    16,966
    Wow, you can't send email to abuse?

    Hmmm...
    Specially 4 You
    .
    JoneSolutions.Com ( Jones.Solutions ) is on the net 24/7 providing stable and reliable web hosting solutions and services since 2001

  7. #7
    Join Date
    Mar 2011
    Location
    Graz, Austria
    Posts
    298
    Im sure ARIN requires them to accept/care about abuse over Email.

    If they simply dont do anything write to their Upstreams and/or ARIN.

  8. #8
    Join Date
    Mar 2003
    Location
    chicago
    Posts
    1,557
    Nothing in the DMCA law requires anyone to accept DMCA's thru email.

    i dont think ARIN has any requirements about DMCA's if you can find ARIN requirements for DMCA's please post the link.



    Quote Originally Posted by EDIS View Post
    Im sure ARIN requires them to accept/care about abuse over Email.

    If they simply dont do anything write to their Upstreams and/or ARIN.

  9. #9
    Join Date
    Mar 2011
    Location
    Graz, Austria
    Posts
    298
    DMCA has not much to do with that, but ARIN/RIPE require that you are reachable over an Abuse contact in your IP/AS Data.

    DMCA is a type of Abuse, so this applies here imo.

  10. #10
    Join Date
    Dec 2006
    Posts
    4,149
    Quote Originally Posted by qualityhostings View Post
    Do you mean, I should send a post from India ? And this will take a month to reach there. Who says Email isn't an accepted form of communication? So you guys don't communicate using email ? So all your clients send you mail via post ? Dude this is 21st century. Please grow up
    Apparently HostDime probably doesn't think it's acceptable, possibly from the number of false reports from people able to hide from the anonymity.

    If you insist, contact their upstream.

  11. #11
    Join Date
    Jul 2010
    Location
    Orlando, FL
    Posts
    520
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