Results 1 to 9 of 9
  1. #1
    Join Date
    Aug 2010
    Posts
    32

    Emails going to spam - Solutions ?

    Hello all,

    So firstly thank you to the ones that helped us. Our email error issue has now not coming up anymore. This is our situation:

    So all has been setup wonderfully on our dedicated server - we aren't blacklisted and currently we send a few emails per hour. HOWEVER, alot of our emails WE send out are going to recipient spam boxes. How can we reduce this and is there any emailing software you can recommend that will help us send out better / more efficiently?

    Thank you in advance for any advice you may have.

    Regards
    Last edited by Sydawn; 05-01-2011 at 06:24 AM.

  2. #2
    Join Date
    Apr 2011
    Posts
    351
    Sign upto hotmails junk reporting programme, it will always take a few weeks until you don't get spammed.

    It's not good really, email providers are making money by blocking us server admins.

  3. #3
    How many emails do you batch at the same time?

  4. #4
    Join Date
    Aug 2010
    Posts
    32
    So far maybe 2 or 3 at a time. Nothing much at all. But so many are going into spam and we`re abit lost as to why.

  5. #5
    Join Date
    Apr 2011
    Posts
    351
    Mail the hotmail postmaster, the team will tell you what todo.
    I assume you added SPF records from the previous post?

  6. #6
    Join Date
    Aug 2010
    Posts
    32
    My question is why hotmail postmaster when its a dedicated server ? Is this a general solution they can offer up for this ?

  7. #7
    Join Date
    Jun 2003
    Location
    California
    Posts
    2,766
    Do you know the recipient's email service? The reason I ask is that I recently worked with AOL because many of the AOL email addresses either blocked or quarantined email from my server. They removed their blacklist of the server, and invited me to be in their feedback loop program.

    So far, I have had one email sent to me that they found suspicious. In one of my forums, I send the message from my forum software on the server, but the "reply-to" email address is my Google email address. Changing that "reply-to" header to reflect an email address at the same domain, complete with SPF and domain keys records, worked.

    You might try sending one of the emails to another account on the same server or another one running SpamAssassin and see if there's anything in the headers that might be triggering a filter. If you don't have another account, send it to me ... frank AT messing-about.com ... and I'll see if there's anything I recognize. With your permission, I could even post the headers here the crowd-sourcing the solution.

  8. #8
    Join Date
    Apr 2011
    Posts
    351
    The hotmail postmaster controls all accepted emails, they'll give you some info about exactly what they don't like about your server.

    Makes no difference if its a dedicated or not, the postmaster controls received mail, a benefit of being the biggest mail server in the world is you can control who sends mail to your users.

    A mail reputation is like a credit score, it starts off low and bad, hotmail yahoo are wary of new IP's and you have to prove to providers that your clean, they don't give the benefit of the doubt.
    Reputation of your network as a whole also can have an effect.

  9. #9
    Join Date
    Aug 2010
    Posts
    32
    Brilliant information. What is the email for the hotmail postmaster ? I will also join the AOL loop group. Anything giving insight is golden.

Similar Threads

  1. Emails to spam
    By misspink in forum Dedicated Server
    Replies: 24
    Last Post: 03-23-2011, 01:37 PM
  2. emails spam
    By Terryy in forum Hosting Security and Technology
    Replies: 3
    Last Post: 06-25-2009, 03:18 PM
  3. Spam Emails
    By WMT2K5 in forum Dedicated Server
    Replies: 2
    Last Post: 11-13-2005, 07:59 AM
  4. Spam emails :|
    By jasonkw in forum Web Hosting Lounge
    Replies: 4
    Last Post: 03-03-2004, 04:07 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •