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Thread: Burst.net is Dead/Alive
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05-01-2011, 04:52 PM #26Newbie
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I like how you told them to give you your money back, now are begging for them to allow you to get this new vps.
What they said is true, even if you didn't use the vps that doesn't mean you cancelled it and then you now are overdue on the payment.
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05-01-2011, 05:08 PM #27Newbie
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- Nov 2010
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The Rev i paid them all vps for 1 month after next month i didn't pay bez i don't want to use so after 2-3 days they suspend all vps
then how come its overdue?
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05-01-2011, 05:17 PM #28Web Hosting Master
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█ ExonHost - In Business Since 2009 - 24/7 Real Support | Multiple Locations
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05-01-2011, 05:19 PM #29Aspiring Evangelist
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it's simple, you need to CANCEL account...That is like contract, what you need to cancel...
So they don't need to give you VPS if you don't pay bill for other vps what you have there...
Regards
DracHBuyVIRT.com: Fully Managed VPS, Self Unmanaged VPS
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05-01-2011, 05:25 PM #30Newbie
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if they dnt knw im not using vps then how they terminate all Vps?after 1 month?
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05-01-2011, 05:36 PM #31Newbie
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- Jun 2010
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Because you didn't pay them, vps's are terminated for overdue invoices and stuff like that, not because you didn't use them.
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05-01-2011, 05:37 PM #32Newbie
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05-01-2011, 05:43 PM #33Web Hosting Guru
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Nothing is odd.
You need to pay for all your active services. If you didn't want it, then you should have canceled before the due date. Why should they continue all your services if you failed to pay for at least 1 of them?
I'm sure they would have worked with you if you asked nicely, instead you come here claiming foul... when it's your own fault.
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05-01-2011, 05:45 PM #34Newbie
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05-01-2011, 05:47 PM #35Web Hosting Guru
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Ask them in a customer service support ticket.
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05-01-2011, 05:48 PM #36Newbie
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05-01-2011, 05:48 PM #37Newbie
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Because it will take 2 weeks at the most, and it is your own fault.
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05-01-2011, 08:36 PM #38Web Hosting Master
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05-01-2011, 08:37 PM #39Web Hosting Master
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05-01-2011, 08:40 PM #40Hello World
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