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Thread: New Host/No Cpanel Access
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04-29-2011, 08:35 AM #1New Member
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New Host/No Cpanel Access
A month ago I switched hosting and it has been a nightmare. I want to switch to a new host but I cannot get this host to give me cpanel access. I have been asking ever since I switched and still no access.
My site is now down due to going over bandwith which I have upgraded 3 times in the month. And which I was promised wouldnt happen.
Can I switch without having access to the cpanel? Im afraid I cannot transfer it without that access
Thanks in advance
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04-29-2011, 08:37 AM #2The Linux Specialist
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If you buy a hosting package with cPanel, then you should have a cPanel access unless you are talking about root access?
Specially 4 U
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04-29-2011, 08:37 AM #3Web Hosting Magician
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Do you have FTP access?
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04-29-2011, 08:40 AM #4New Member
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No I have zero access to anything! They kept saying "refer to your welcome email" which I forwarded to them twice to show it says nothing about accessing my cpanel or FTP.
I have a headache. Especially painful as this was a "friend"
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04-29-2011, 09:02 AM #5New Member
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I dug and dug and finally found the username and password but they dont work. What a mess
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04-29-2011, 09:18 AM #6Web Hosting Magician
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That really sux, ya got your friends phone number? I think I'd be either calling or knocking on his door (if hes within reach)
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04-29-2011, 10:15 AM #7Junior Guru Wannabe
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Change your web host immediately and buy a good web hosting package. Upgrade your website nameserver from the domain registrar and also rehost your website.
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04-29-2011, 10:23 AM #8Web Hosting Master
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I really hate saying this but this friend of yours has really taken you for a ride. I guess this "ride" is not really very enjoyable for you.
Get your "friend" to reset your username and password for you. Resend you the password which is working and you could take it from there. Moving out would be your best solution.
Good luck!Aaron Ong
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04-29-2011, 10:42 AM #9Temporarily Suspended
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Don't forget to keep backups ! We can't trust such hosts
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04-29-2011, 11:39 AM #10WHT Addict
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04-29-2011, 11:44 AM #11
You will just have to wait this one out until your "friend" gives you the correct login details.
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04-29-2011, 11:57 AM #12Web Hosting Guru
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Is he really your "friend"? I don't think so. Anyway, you really need to change a hosting provider soonest as possible.
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04-29-2011, 12:49 PM #13WHT Addict
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We're just reading one side of the story and nobody knows who's hosting him.
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