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  #1  
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Join Date: Apr 2011
Posts: 8

arvixe


Has anyone done a good review for them. I just moved to them and they seem pretty good. The speed of my website has actually increased hosting it with them.

This is the website if you have not heard of them.

http://www.arvixe.com/



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  #2  
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Join Date: Apr 2011
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They are a big company based in USA.

They use Indian support and they are really good.

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  #3  
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Join Date: Apr 2011
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Thanks for that, atleast I know I made a good choice

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  #4  
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Join Date: Jan 2003
Location: Sacramento, CA
Posts: 573
Hello,

First, thank you for trying us out and I'm glad you are enjoying our services thus far.

To clarify on Manjusha4serveradmin has mentioned. We do have over 40 support staff members with a majority in the US. As a completely virtual company we do have the luxury of hiring talent from all over the world. And therefore, we do have offices/staff members in Scotland, Israel, Pakistan, India, etc.

So, while we do have in-house (trained by us) staff members in India, the main reasoning for it is to upkeep the quality of services we provide by utilizing the talent in that region. (as oppose to specifically cost-cutting)

Regardless, feel free to let us know if you encounter any issues and we'd be more than happy to address them.

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  #5  
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Join Date: Apr 2011
Posts: 8
Quote:
Originally Posted by Arvand View Post
Hello,

First, thank you for trying us out and I'm glad you are enjoying our services thus far.

To clarify on Manjusha4serveradmin has mentioned. We do have over 40 support staff members with a majority in the US. As a completely virtual company we do have the luxury of hiring talent from all over the world. And therefore, we do have offices/staff members in Scotland, Israel, Pakistan, India, etc.

So, while we do have in-house (trained by us) staff members in India, the main reasoning for it is to upkeep the quality of services we provide by utilizing the talent in that region. (as oppose to specifically cost-cutting)

Regardless, feel free to let us know if you encounter any issues and we'd be more than happy to address them.
No issues so far. I had problems setting up my website since the control panel was a lot different than before but your support on the phone was great and helped me get my website up very quickly.

  #6  
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Join Date: Jan 2005
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Do you use linux hosting or windows hosting for the website?

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  #7  
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Join Date: Oct 2002
Location: EU - east side
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Quote:
So, while we do have in-house (trained by us) staff members in India, the main reasoning for it is to upkeep the quality of services we provide by utilizing the talent in that region. (as oppose to specifically cost-cutting)
I see nothing wrong with cost cutting being a major reason, as long as quality standards can be maintained. In the end, the customer gains by paying less for the same service. I suppose that having staff spread throughout the world helps quite a bit in manning the business 24/7, without having groggy personnel in the wee hours of the morning.

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