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  1. #1

    Dedicated Server Help Please - Limestone Network

    Hello,

    How can I find a reliable dedicated server.
    I was on Hostgator dedicated server.
    Due to frequent downtimes, I moved to Limestone Network

    Just 3 weeks at Limestone Network, My server was attacked with a Virus.

    All my sites are COMPLETELY DOWN on Limestone Network Server

    I paid for Limestone Network Managed Services.
    I was told to pay $4 to remove the virus

    Am really frustrated with all these hosting companies because am loosing a lot of money and customers


    Can anyone please recommend a reliable VPS or Dedicated Service for me.

  2. #2

    *

    Hey ,

    I would suggest you to for Eukhost.com . Thier support is very nice and downtime is very low .

    Regards,
    Prashant.J.

  3. #3
    Join Date
    Dec 2006
    Location
    Canada
    Posts
    849
    What is your budget? Location? Hardware?
    HostingFields - Managed Web Hosting - sales@hostingfields.com
    Affordable Shared Web Hosting, Semi Dedicated Servers & Dedicated Servers
    https://www.hostingfields.com

  4. #4
    Join Date
    Mar 2008
    Location
    Dallas, TX
    Posts
    78
    etopedia,

    If your server is completely not responding, as in you can't RDP or SSH to it, please open a ticket with our Support department (not LimeAid as it wouldn't be a software issue). Our average response time is less than 10 minutes. PM me your ticket number if you feel it isn't being handled correctly.
    Kris Anderson - Limestone Networks - Director of Business Development
    Dedicated, Enterprise & Cloud Hosting - Premium Network - Passionate Support
    DDoS Protection Available - Resell Dedicated Servers @LimestoneInc - 877.586.0555

  5. #5
    Ticket #105113

  6. #6
    Join Date
    Mar 2008
    Location
    Dallas, TX
    Posts
    78
    That ticket is only regarding your virus issue, which seems like our LimeAid Department is helping you with.

    You mentioned your server is offline, however I can connect to cPanel running on it as well as SSH.

    As WHT isn't a ticketing system, please feel free to comment further in your ticket. You should find that we're quick and will do our best to help you.
    Last edited by KrisFromLimestone; 04-27-2011 at 01:44 PM.
    Kris Anderson - Limestone Networks - Director of Business Development
    Dedicated, Enterprise & Cloud Hosting - Premium Network - Passionate Support
    DDoS Protection Available - Resell Dedicated Servers @LimestoneInc - 877.586.0555

  7. #7
    Here is the ticket for downtime Ticket #105112

    Don't tell me you are quick at fixing things.

    These ticket was opened over 7 hours ago.

    There is no progress

    The frustration is what brought me here

  8. #8
    Join Date
    Mar 2008
    Location
    Dallas, TX
    Posts
    78
    By reviewing that ticket you will find the last response from us 9 hours ago responding to your ticket was:

    We're able to SSH and connect to WHM just fine.
    Can you please reconfirm?
    You then just updated the ticket roughly 5 minutes ago. If you were frustrated all you needed to do was update your ticket and we would have continued to help you, like we will now.
    Kris Anderson - Limestone Networks - Director of Business Development
    Dedicated, Enterprise & Cloud Hosting - Premium Network - Passionate Support
    DDoS Protection Available - Resell Dedicated Servers @LimestoneInc - 877.586.0555

  9. #9
    THANKS A LOT LIMESTONE, YOU GUYS ROCKS

    ALL MY SITES ARE BACK UP.

  10. #10
    In conclusion, Limestone Network Rocks.

    I have been wrong because I didn't tell the support guys what exactly is going on with my sites


    Thanks Kris and the support guys for the great help.

    I came from hostgator. All I can say is Limestone Network is one of the best Dedicated Service Provider out there

  11. #11
    Join Date
    Nov 2006
    Location
    Karachi, Pakistan
    Posts
    1,349
    There should be a name for this sort of thing. WHT blackmail? WHT extortion?

  12. #12
    Join Date
    Aug 2010
    Location
    Sorting Office
    Posts
    5,720
    Quote Originally Posted by Website themes View Post
    There should be a name for this sort of thing. WHT blackmail? WHT extortion?
    Or Limestone Kudos?

  13. #13
    Join Date
    Mar 2011
    Location
    Dallas, Texas
    Posts
    355
    I suggest checking out Awknet.com - They have a great service / network and known for there protection, and premium network. They have just announced the release of there new data center fully owned and it just opened..
    FusionNET Solutions - US/UK Locations | Adult/IRC Allowed! | DDoS Protected Networks!
    Fusion Powered: Web Hosting - Virtual Servers - Dedicated Servers | Native IPv6 Available!
    202-505-HOST | LiteSpeed Support! | Live Web Chat!

  14. #14
    Join Date
    Apr 2010
    Location
    USA
    Posts
    55
    Am really frustrated with all these hosting companies because am loosing a lot of money and customers


    Can anyone please recommend a reliable VPS or Dedicated Service for me.[/QUOTE]

    Good that you fix the problem

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