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  #1  
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Join Date: Apr 2011
Posts: 12

Dedicated Server Help Please - Limestone Network


Hello,

How can I find a reliable dedicated server.
I was on Hostgator dedicated server.
Due to frequent downtimes, I moved to Limestone Network

Just 3 weeks at Limestone Network, My server was attacked with a Virus.

All my sites are COMPLETELY DOWN on Limestone Network Server

I paid for Limestone Network Managed Services.
I was told to pay $4 to remove the virus

Am really frustrated with all these hosting companies because am loosing a lot of money and customers


Can anyone please recommend a reliable VPS or Dedicated Service for me.



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  #2  
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Junior Guru Wannabe
 
Join Date: Sep 2010
Posts: 85
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Hey ,

I would suggest you to for Eukhost.com . Thier support is very nice and downtime is very low .

Regards,
Prashant.J.

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  #3  
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Web Hosting Master
 
Join Date: Dec 2006
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Posts: 832
What is your budget? Location? Hardware?

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  #4  
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Junior Guru Wannabe
 
Join Date: Mar 2008
Location: Dallas, TX
Posts: 78
etopedia,

If your server is completely not responding, as in you can't RDP or SSH to it, please open a ticket with our Support department (not LimeAid as it wouldn't be a software issue). Our average response time is less than 10 minutes. PM me your ticket number if you feel it isn't being handled correctly.

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Dedicated, Enterprise & Cloud Hosting - Premium Network - Passionate Support
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  #5  
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Join Date: Apr 2011
Posts: 12
Ticket #105113

  #6  
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Junior Guru Wannabe
 
Join Date: Mar 2008
Location: Dallas, TX
Posts: 78
That ticket is only regarding your virus issue, which seems like our LimeAid Department is helping you with.

You mentioned your server is offline, however I can connect to cPanel running on it as well as SSH.

As WHT isn't a ticketing system, please feel free to comment further in your ticket. You should find that we're quick and will do our best to help you.

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Dedicated, Enterprise & Cloud Hosting - Premium Network - Passionate Support
DDoS Protection Available - Resell Dedicated Servers @LimestoneInc - 877.586.0555


Last edited by KrisFromLimestone; 04-27-2011 at 01:44 PM.
  #7  
Old
Newbie
 
Join Date: Apr 2011
Posts: 12
Here is the ticket for downtime Ticket #105112

Don't tell me you are quick at fixing things.

These ticket was opened over 7 hours ago.

There is no progress

The frustration is what brought me here

  #8  
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Junior Guru Wannabe
 
Join Date: Mar 2008
Location: Dallas, TX
Posts: 78
By reviewing that ticket you will find the last response from us 9 hours ago responding to your ticket was:

Quote:
We're able to SSH and connect to WHM just fine.
Can you please reconfirm?
You then just updated the ticket roughly 5 minutes ago. If you were frustrated all you needed to do was update your ticket and we would have continued to help you, like we will now.

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Dedicated, Enterprise & Cloud Hosting - Premium Network - Passionate Support
DDoS Protection Available - Resell Dedicated Servers @LimestoneInc - 877.586.0555

  #9  
Old
Newbie
 
Join Date: Apr 2011
Posts: 12
THANKS A LOT LIMESTONE, YOU GUYS ROCKS

ALL MY SITES ARE BACK UP.

  #10  
Old
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Join Date: Apr 2011
Posts: 12
In conclusion, Limestone Network Rocks.

I have been wrong because I didn't tell the support guys what exactly is going on with my sites


Thanks Kris and the support guys for the great help.

I came from hostgator. All I can say is Limestone Network is one of the best Dedicated Service Provider out there

  #11  
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Web Hosting Master
 
Join Date: Nov 2006
Location: Karachi, Pakistan
Posts: 1,241
There should be a name for this sort of thing. WHT blackmail? WHT extortion?

  #12  
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Join Date: Aug 2010
Location: /pub/bolton/uk
Posts: 4,863
Quote:
Originally Posted by Website themes View Post
There should be a name for this sort of thing. WHT blackmail? WHT extortion?
Or Limestone Kudos?

  #13  
Old
Aspiring Evangelist
 
Join Date: Mar 2011
Location: Dallas, Texas
Posts: 355
I suggest checking out Awknet.com - They have a great service / network and known for there protection, and premium network. They have just announced the release of there new data center fully owned and it just opened..

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  #14  
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Join Date: Apr 2010
Location: USA
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Am really frustrated with all these hosting companies because am loosing a lot of money and customers


Can anyone please recommend a reliable VPS or Dedicated Service for me.[/QUOTE]

Good that you fix the problem

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