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  1. #1
    Join Date
    Dec 2009
    Posts
    159

    Anyone else having problems with datashack?

    Is there anyone else having problems with data shack?

    They just informed me there is a Network Issue that has caused my dedicated server to go offline.

    They then informed me that the issue had been resolved but my dedicated server is still offline and not responding.
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  2. #2
    Join Date
    Mar 2003
    Location
    WebHostingTalk
    Posts
    16,960
    Better contact them now if your server is offline.
    Specially 4 You
    .
    JoneSolutions.Com ( Jones.Solutions ) is on the net 24/7 providing stable and reliable web hosting solutions and services since 2001
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  3. #3
    Join Date
    Dec 2009
    Posts
    159
    Quote Originally Posted by net View Post
    Better contact them now if your server is offline.
    I have and they haven't responded. They are normally very quick with responding.
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  4. #4
    Join Date
    Mar 2003
    Location
    WebHostingTalk
    Posts
    16,960
    Quote Originally Posted by tomdorrian View Post
    I have and they haven't responded. They are normally very quick with responding.
    Server down is emergency. They should have some emergency number or access for down server?
    Specially 4 You
    .
    JoneSolutions.Com ( Jones.Solutions ) is on the net 24/7 providing stable and reliable web hosting solutions and services since 2001
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  5. #5
    Join Date
    Dec 2009
    Posts
    159
    Quote Originally Posted by net View Post
    Server down is emergency. They should some emergency number or access for down server?
    The server has been offline 20+ minutes now.

    Just checking for contact details with their domain registrar as there is nothing on their website.
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  6. #6
    Join Date
    Dec 2009
    Posts
    159
    The information on the domain registrar whois is blocked with some kind of privacy on it.
      0 Not allowed!

  7. #7
    DataShack, LLC
    Domain Administrator ([email protected])
    +1.8163895200
    Fax:
    1321 Burlington
    Suite 500
    North Kansas City, MO 64116
    US

    My server is not down, but I'm getting weird lag spikes and disconnects. I got a ticket in and they said they're looking into the problem. I haven't got a update yet.
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  8. #8
    Join Date
    Dec 2009
    Posts
    159
    They have told me my dedicated server is back online but the response I am getting from the dedicated server is that the DNS is down.

    That's funny you should say that i have had large spikes and server disconnections over the last 24 hours causing server down time for a total of 18 minutes.
      0 Not allowed!

  9. #9
    Join Date
    Dec 2009
    Posts
    159
    I am not phoning Kansas its going to cost a fortune if I do as I am in the UK.
      0 Not allowed!

  10. #10
    Join Date
    Mar 2003
    Location
    WebHostingTalk
    Posts
    16,960
    Quote Originally Posted by tomdorrian View Post
    I am not phoning Kansas its going to cost a fortune if I do as I am in the UK.
    Use skype. Much cheaper.
    Specially 4 You
    .
    JoneSolutions.Com ( Jones.Solutions ) is on the net 24/7 providing stable and reliable web hosting solutions and services since 2001
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  11. #11
    Join Date
    Dec 2009
    Posts
    159
    Can I ask they are saying my server isn't down, how come then I get this response when trying to login via my IP Connection to server 74.91.30.130 failed (The server is not responding.)
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  12. #12
    Join Date
    Dec 2009
    Posts
    159
    Looks like I'm going to have to reinstall all the VPS on my server. Something I didn't want to do, but this looks like the only resolution to this issue. As datashack say they can ping my IP ok.
      0 Not allowed!

  13. #13
    Join Date
    Dec 2009
    Posts
    159
    Please close this thread as the data centre has informed me this issue has been dealt with and my server is back online.
      0 Not allowed!

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