3 Individuals Level 1 Tech support & Level 2 admins looking for Full Time Job
We are here looking our bread and butter.
We are 3 individuals looking for a full time Level 1 OR Level 2 Technical Support Job / Live chats / System admin Job at the moment.
Each of us have 5+ yrs of experience in providing live chat support , resolving level 2 issues and email support 24x7x365.
Our core expertises are as below.
CentOS / Linux Administration
OS installation through KVM
Cpanel / WHM - administration
Sales chat / Technical Support chat
WHMCS / Kayako / clientexec /
Level 1 / 2 Windows Administration
Securing Linux / CentOS servers
Finding Exploits and fixing them
Server monitoring 24x7x365
Resolving escalated tickets
Fixing level 1 php related issues
Rkhunter , hacking detection etc..
Direct admin and Plesk experience
We 3 can work under very minimum supervision. We are self motivated and know how to assist clients and make them satisfied.We are dedicated with our work and we do it with passion.Customer service is the thing which we do love. We also know performing sales chats and providing right solution to the client as per his requirements.
We are also aware with SLA , DC SLA and how it should be followed.
I can assure you one thing here that we will be a good asset for any hosting organization with our performance. We have got an experience in working in fast paced environment where the response time to crucial for the clients.