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  #1  
Old 04-24-2011, 04:42 PM
Northrock Northrock is offline
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internap or I/O Datacenters in Phoenix?


We're looking to expand our SaaS kit to a Phoenix colo. Do you have any experience with either provider, perhaps things to ask for before signing a long term contract?

Many thanks.



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  #2  
Old 04-24-2011, 05:44 PM
RyanD RyanD is offline
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Have you considered the PhoenixNAP? I think you'll find that facility overall much more cost-effective.

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  #3  
Old 04-24-2011, 07:27 PM
LoginTech LoginTech is offline
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We have a pop in I/O PHX-ONE, we've been their since they opened (pre-order) and have had nothing but stellar service. Free cross-connects is outstanding (especially when you have over a dozen optical connections to various carriers) and the remote hands have proven useful as well (replacing PSUs etc). No complaints so far.

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  #4  
Old 04-24-2011, 07:49 PM
net net is offline
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There is also atjeu.com in Phoenix.

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  #5  
Old 04-25-2011, 12:54 PM
cooldude919 cooldude919 is offline
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We have a 1/4 cab in Phoenix NAP and we where very pleased with the service and pricing. Phoenix NAP does charge one time fees for cross connections.
Not sure how pricing compares between PNAP and IO, but IO does look impressive, though i have no personal experience with them. The free cross connections is something to consider if you will have a lot of them and could be a big advantage.

  #6  
Old 04-25-2011, 01:11 PM
Jacob Wall Jacob Wall is offline
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Quote:
Originally Posted by LoginTech View Post
We have a pop in I/O PHX-ONE, we've been their since they opened (pre-order) and have had nothing but stellar service. Free cross-connects is outstanding (especially when you have over a dozen optical connections to various carriers) and the remote hands have proven useful as well (replacing PSUs etc). No complaints so far.
Do you get free cross connects because you pre-ordered or is this a selling point of I/O? I've never considered I/O but that is one awesome selling point if that's given to everyone.

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  #7  
Old 04-25-2011, 06:07 PM
LoginTech LoginTech is offline
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Originally Posted by Jacob Wall View Post
Do you get free cross connects because you pre-ordered or is this a selling point of I/O? I've never considered I/O but that is one awesome selling point if that's given to everyone.

http://www.iodatacenters.com/data-ce...nterconnection

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  #8  
Old 04-25-2011, 06:30 PM
funkywizard funkywizard is offline
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that's really cool. glad to see there's more DCs out there with free cross connects these days.

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  #9  
Old 04-27-2011, 01:08 AM
darthkim darthkim is offline
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We are interested in both as well, with the no MRC on cross connects being a good marketing point.

  #10  
Old 04-27-2011, 01:45 AM
RyanD RyanD is offline
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We are interested in both as well, with the no MRC on cross connects being a good marketing point.
Generally speaking you'll find it's just a shifting of costs. If you do a ton of xconnects obviously there is a cost savings but if you have only 1, maybe 2, you'll usually find that facilities with "free" xconnects will have higher rates on other services that often offset any savings.

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  #11  
Old 04-27-2011, 02:02 AM
net net is offline
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Originally Posted by RyanD View Post
Generally speaking you'll find it's just a shifting of costs. If you do a ton of xconnects obviously there is a cost savings but if you have only 1, maybe 2, you'll usually find that facilities with "free" xconnects will have higher rates on other services that often offset any savings.

Ryan, you are providing cross connects to PhoenixNAP too?

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  #12  
Old 04-27-2011, 02:13 AM
RyanD RyanD is offline
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Ryan, you are providing cross connects to PhoenixNAP too?
Not sure I fully understand the question? We have space within the PhoenixNAP as well as in the Carrier MMR. Xconnects have an NRC charge for installation but no MRC.

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  #13  
Old 04-27-2011, 02:17 AM
net net is offline
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Sorry, I meant bandwidth. http://phoenixnap.com/carriers.php

Got confused there :-)

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