Over the past few months, i've been with this provider.
There phone support is never available.. It always claims that all operators are busy
There support ticket responses are slow, they take hours to respond to tickets
They take 6-8hours for server reboots.
I ordered a dedicated server AMD Phenom 2.3Ghz(x2),4gb ram,100mb/s
There prices are cheap, so are there products&network.
They are oversold, I only received 1mbit out of there 100mbit,
and always received spiking issues.
Last week or so I was under DDOS attack(which they terminated me for, which i'm okay with cause of there TOS).
But they charged me for my own data ($50).
Then after that they refused to return the same specs when moving to another network, so they offered me a refund option.
I took that option, its been over 7 days since I have received a refund and they keep claiming they move it onto the billing department and ignore me.
I recommend staying away from this company.
I received $50/100 that they were suppose to send me from my balance.