Web Hosting Talk : Web Hosting Main Forums : Hosting Security and Technology : perldesk issue

[stephenn]

Hi,

I am gettign jsut a blank page when I try to login as admin.

1. I have try tied using ASCII mode
2. I delted and try
3. I have put 777 for tpl file

and I have looked at threads here and nothign help.



Thanks
Stephenn

[deadserious]

I would try reinstalling it and see if that fixes the problem. Make sure you drop all the tables in the database before trying to reinstall it though.

[MBC]

Are you 100% sure your paths are correct?

[cactus]

I would suggest you check your config.pl and your mysql setting is correct.

Example:
$dbhost = "localhost";
$dbname = "boomhost_perldesk";
$dbuser = 'boomhost';
$dbpass = 'xxxxxxxxxxx';

Did you check whether you have the following modules?

DBI, DBD::MySQL, MIME::Tools

Chmod all .pl & cgi files 755

Also when you run the install.cgi it will setup the sql structure for the "perldesk" database that you earlier created.

HTH.

[BMurtagh]

if it's blank, its usually mcrypt. install that and you should be ok

[cactus]

If you are still having problems installing "perldesk" the below link should help.

http://www.innerjoin.org/perlDesk/howto.html

Regards.

[linux-tech]

One final tip (not that others tips are worthless) is to clear your browser cache and cookies. This should solve problems. I've noticed that just after installing, I had to do the same thing myself.