Results 1 to 22 of 22
-
04-18-2011, 02:33 PM #1Newbie
- Join Date
- Apr 2011
- Posts
- 10
Trying to contact a webhosting company (Frantech)
We've been trying to contact a specific webhosting company for the last little while. This company (Frantech) does not provide a phone or fax number, and emails to the admin email go unanswered.
They are hosting sites with illegal (aka trademarked by our company) materials, yet we are unable to contact them for any reason.
Does anyone have any suggestions on how to contact them?
Thanks,
Reens0
-
04-18-2011, 02:35 PM #2Junior Guru Wannabe
- Join Date
- Dec 2009
- Location
- Maryland, USA.
- Posts
- 52
The owner is Deltaanime. You can try PM'ing him. His profile is:
http://www.webhostingtalk.com/member.php?u=273040
-
04-18-2011, 02:36 PM #3Newbie
- Join Date
- Apr 2011
- Posts
- 10
I seem to be unable to do that - probably because I'm a new registrant.
Thanks for trying, though.0
-
04-18-2011, 02:41 PM #4Poooooonnyyy :*
- Join Date
- Jan 2003
- Location
- Canada
- Posts
- 5,073
What email did you contact admin@ with? I check the email daily and we do look into all cases.
Thanks,
FranciscoBuyVM - OpenVZ & KVM Based VPS Servers - Chat with us
- All popular VPN methods supported
- Affordable offloaded MySQL & DDoS protection
- 5GB backup space, unmetered private LAN bandwidth & native IPv6 included. All with a strong serving of pony0
-
04-18-2011, 02:44 PM #5Newbie
- Join Date
- Apr 2011
- Posts
- 10
it was sent from an @battleon.com email. An email concerning a site you host that is violating your own TOS and AUP.
Please let me know if you have received this email.
Thanks,
Reens0
-
04-18-2011, 02:45 PM #6Web Hosting Master
- Join Date
- Mar 2009
- Location
- CA
- Posts
- 9,350
〓〓 RackNerd LLC - Introducing Infrastructure Stability
〓〓 Dedicated Servers, Private Cloud, DRaaS, Colocation, VPS, DDoS Mitigation, Shared & Reseller Hosting
〓〓 www.linkedin.com/in/dustincisneros/
〓〓 My fancy email dustin@racknerd.com0
-
04-18-2011, 02:46 PM #7Web Hosting Master
- Join Date
- Aug 2007
- Posts
- 6,884
iHubNet Ltd - Premium Hosting Solutions 4 ALL
• Solid Support • Solid Equipment • Solid Network
Shared Hosting / Reseller Hosting / Managed Server
Matt A.0
-
04-18-2011, 02:49 PM #8Newbie
- Join Date
- Apr 2011
- Posts
- 10
@iHubNet-Matt - That's what I realized after checking the rules again.
@semoweb - we've sent two previous, no response. I'm still trying to get this resolved.
~Reens0
-
04-19-2011, 11:09 AM #9Newbie
- Join Date
- Apr 2011
- Posts
- 10
0
-
04-19-2011, 11:39 AM #10Disabled
- Join Date
- Apr 2011
- Location
- Houston, Texas
- Posts
- 97
If you still can not get a hold of them look up there domain registrar and look through a WhoIs Look up.
Best Of Luck and great Job keeping the Internet Clean.0
-
04-19-2011, 02:34 PM #11Newbie
- Join Date
- Apr 2011
- Posts
- 10
0
-
04-19-2011, 02:51 PM #12Web Hosting Master
- Join Date
- Mar 2009
- Posts
- 3,816
what are you trying to report, a private server/stolen content like such?
0
-
04-19-2011, 02:59 PM #13Newbie
- Join Date
- Apr 2011
- Posts
- 10
A site with multiple private servers, stolen content, trainers for our games etc.
0
-
04-19-2011, 03:23 PM #14Temporarily Suspended
- Join Date
- Apr 2011
- Location
- Edmonton, Alberta, Canada
- Posts
- 60
Hello,
After doing some research we have found an email.
Try contacting 'Abuse@frantech.ca'. Normally they should respond within 24 - 48 hours. The email is forwarded to the head administrator of the web site.
Hope that helps.0
-
04-19-2011, 03:30 PM #15Newbie
- Join Date
- Apr 2011
- Posts
- 10
That was the first one we tried - it unfortunately is not a valid address, and the email bounces. We have sent to both admin@frantech.ca and Francisco@frantech.ca and are still awaiting a response.
~Reens0
-
04-19-2011, 03:36 PM #16Temporarily Suspended
- Join Date
- Apr 2011
- Location
- Edmonton, Alberta, Canada
- Posts
- 60
0
-
04-19-2011, 03:39 PM #17Web Hosting Master
- Join Date
- Mar 2009
- Posts
- 3,816
0
-
04-19-2011, 03:41 PM #18Web Hosting Master
- Join Date
- Aug 2007
- Posts
- 6,884
0
-
04-19-2011, 03:44 PM #19Temporarily Suspended
- Join Date
- Apr 2011
- Location
- Edmonton, Alberta, Canada
- Posts
- 60
Hi,
to my knowledge paypal will disclose information if it's set as a business account. When you register your account as a business account different terms and conditions are enforced, rather than a personal account.
I've done this in the past, and it was actually for trying to find a phone number for TurboVPS. I had contacted paypal and they gave me the clients phone number.
Thanks.0
-
04-19-2011, 03:50 PM #20Newbie
- Join Date
- Apr 2011
- Posts
- 10
I'm not expecting this to be easy, the site we're after has been up for quite some time. It's a shame that a hosting company can post Terms of Service like this and then not seem to care that people are violating them. Nor do they take action against them.
0
-
04-19-2011, 03:51 PM #21Temporarily Suspended
- Join Date
- Apr 2011
- Location
- Edmonton, Alberta, Canada
- Posts
- 60
0
-
04-21-2011, 11:20 AM #22Newbie
- Join Date
- Apr 2011
- Posts
- 10
Thanks @TannerG - we may have to take a look at escalating this some other way. Francisco is barely responding at all. Full info sent over with the DMCA takedown request 48hrs ago and no response.
0
Similar Threads
-
frantech is down?
By ramram in forum Providers and Network Outages and UpdatesReplies: 41Last Post: 07-16-2010, 12:47 PM -
FranTech.ca is T-R-A-S-H
By RandomLurker in forum VPS HostingReplies: 13Last Post: 04-05-2010, 02:50 PM -
Frantech Down
By Renegade Angel in forum Providers and Network Outages and UpdatesReplies: 1Last Post: 06-02-2009, 10:58 PM -
Frantech
By cedricd in forum Web Hosting LoungeReplies: 0Last Post: 04-29-2009, 07:16 PM -
Frantech Down?
By cedricd in forum Providers and Network Outages and UpdatesReplies: 10Last Post: 04-25-2009, 05:23 AM