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  1. #1 BAD support


    Does any one have issues with they support? They seems very unresponsive.

  2. #2
    Join Date
    Aug 2007
    How long did you wait for an answer and what's wrong exactly?

  3. #3
    Ticket submitted 18 Apr 2011 10:30 AM "High priority". Still no answer, issue with IP address allocation, I loosing my clients.

  4. #4
    Men they are good provider and have good services .
    If you want technical support faster, you should choose the SLA and forward it to the sales department.but now you receive technical support only on best effort basis during business hours.

  5. #5
    Yes, sorry, I missed SLA. Everything is allright. Just one big bad day of issues...

  6. #6
    Join Date
    Feb 2003
    Kuala Lumpur, Malaysia
    Is the issue fixed?

  7. #7
    Yes, it's fixed. Some IP's was nullrouted and they forgot to inform me.

  8. #8
    Join Date
    Nov 2010
    Munich (SG)
    That's good that all ends well.

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