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Infinitetech.eu BAD support
Does any one have issues with they support? They seems very unresponsive.
How long did you wait for an answer and what's wrong exactly?
Ticket submitted 18 Apr 2011 10:30 AM "High priority". Still no answer, issue with IP address allocation, I loosing my clients.
Men they are good provider and have good services .
If you want technical support faster, you should choose the SLA and forward it to the sales department.but now you receive technical support only on best effort basis during business hours.
Yes, sorry, I missed SLA. Everything is allright. Just one big bad day of issues...
Yes, it's fixed. Some IP's was nullrouted and they forgot to inform me.
That's good that all ends well.
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