i want to move my files to a new server
but in Cpanel -> Backups -> Generate/Download a Full Backup
i don't know which 1 to chose to move files either "Remote FTP Server" or "Remote FTP Server (Passive mode transfer)"
I think I can ask here rather than creating a new thread.
Do I have to backup my files right after the site is done? I just encountered a client's hosting that gave a new cpanel account when he forgot the password of his original cpanel account. Do you think I need to do that even when i automatically turn-over everything to him once i completed his order. Is it my responsibility or his?