Hi. I joined the hosting company one.com 12 months ago which was free with a free domain. After a few months i got bored with it and did not bother with it. So I let it expire then I get a text to my mobile saying payment was due, but I thought i would not bother as I did not use the domain, then I get another text saying they have increased my bill by £10 because I have not paid yet. Why did they not text me before the payment was due to explain this then I could have cancelled the account.
The increasing of bills could be something that is automatically done by the system when your payment is overdue.
In both cases, you wouldn't be obliged to make the payment unless you have explicitly signed a contract with them that mentions your term of stay with them (which shouldn't be the case). Have you tried contacting them to inform them that you do not wish to continue your hosting?
Thanks for your quick reply. Yes I have contacted them, firstly to cancel by email and I received an automated reply which was a waste of time, then by live chat and I was told I had to pay because I have gone over the 12 months, so I have now paid, including the extra £10 but now cancelled the account which runs till April 2012