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  1. #1
    Join Date
    Oct 2005
    Location
    Austin, TX
    Posts
    261

    Looking for Remote Level 2 Support Technicians

    Currently seeking Level II Technicians with a high level of experience with cPanel/CentOS and the general issues that accompany websites on such a platform.

    This is a full time contractor position. 40 Hours a week, shift times are flexible.

    Looking for:
    * Great customer service skills
    * Good Attitude and Self-Motivated
    * Reliable High speed Internet connection
    * Good organizational skills
    * Honest and Strong Work Ethics
    * Ability to succeed in a fast-paced environment
    * Fluent in English (written and oral)
    * Ability to multi-task
    * Responsible person who can work remotely and independently with little direct supervision

    Responsibilities:
    * Handling any and all Support Tickets that come in during shift
    * Escalating Level II issues to a higher department
    * Answering Inbound Sales and Billing calls
    * Handling cPanel Account Transfers and Script Installations
    * Assist our Level III Techs with any stability and load related issues on servers
    * Respond to and investigate abuse issues (spam/phishing)

    Technical Requirements:
    * High level of experience with cPanel/WHM and providing support to the clients using it
    * High level of experience with all of cPanel's sub-systems, including Apache, BIND, MySQL, PHP, Exim, Courier
    * Experience with a broad set of web hosting topics and popular open source software (Wordpress, Drupal, phpBB, etc.)
    * Understanding of sales and able to handle tickets that involve both support and sales pitches

    Pay is dependent on experience level. This is not pay per ticket and is a full time position. Please send your resume to hostpac@gmail.com

  2. #2
    Email Sent.

    Thank You

  3. #3
    Join Date
    Jan 2010
    Location
    United States
    Posts
    129
    Email Sent.

    Thank You

  4. #4
    I have shooted you an email.
    Awaiting for your reply.

    Thank you.

  5. #5
    Email sent in case you would be interested in the services of a company.

  6. #6
    Join Date
    Sep 2009
    Location
    India
    Posts
    2
    Mail forwarded with resume.

    Looking forward for the best opportunity to work with you.

    Regards

  7. #7
    Thank you for your offer. E-mail sent.
    Terrific Support and Admin Solutions for your Web Hosting Business Here!!! http://www.webdomsolutions.com

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