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04-17-2011, 12:39 AM #1Web Hosting Guru
- Join Date
- Oct 2005
- Location
- Austin, TX
- Posts
- 261
Looking for Remote Level 2 Support Technicians
Currently seeking Level II Technicians with a high level of experience with cPanel/CentOS and the general issues that accompany websites on such a platform.
This is a full time contractor position. 40 Hours a week, shift times are flexible.
Looking for:
* Great customer service skills
* Good Attitude and Self-Motivated
* Reliable High speed Internet connection
* Good organizational skills
* Honest and Strong Work Ethics
* Ability to succeed in a fast-paced environment
* Fluent in English (written and oral)
* Ability to multi-task
* Responsible person who can work remotely and independently with little direct supervision
Responsibilities:
* Handling any and all Support Tickets that come in during shift
* Escalating Level II issues to a higher department
* Answering Inbound Sales and Billing calls
* Handling cPanel Account Transfers and Script Installations
* Assist our Level III Techs with any stability and load related issues on servers
* Respond to and investigate abuse issues (spam/phishing)
Technical Requirements:
* High level of experience with cPanel/WHM and providing support to the clients using it
* High level of experience with all of cPanel's sub-systems, including Apache, BIND, MySQL, PHP, Exim, Courier
* Experience with a broad set of web hosting topics and popular open source software (Wordpress, Drupal, phpBB, etc.)
* Understanding of sales and able to handle tickets that involve both support and sales pitches
Pay is dependent on experience level. This is not pay per ticket and is a full time position. Please send your resume to hostpac@gmail.com
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04-17-2011, 04:11 PM #2New Member
- Join Date
- Mar 2011
- Posts
- 1
Email Sent.
Thank You
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04-17-2011, 04:26 PM #3Temporarily Suspended
- Join Date
- Jan 2010
- Location
- United States
- Posts
- 129
Email Sent.
Thank You
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04-18-2011, 01:20 AM #4New Member
- Join Date
- Feb 2011
- Posts
- 0
I have shooted you an email.
Awaiting for your reply.
Thank you.
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04-18-2011, 03:41 AM #5Disabled
- Join Date
- Apr 2009
- Posts
- 256
Email sent in case you would be interested in the services of a company.
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04-18-2011, 08:17 AM #6New Member
- Join Date
- Sep 2009
- Location
- India
- Posts
- 2
Mail forwarded with resume.
Looking forward for the best opportunity to work with you.
Regards
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04-21-2011, 02:43 AM #7Newbie
- Join Date
- Jul 2008
- Posts
- 14
Thank you for your offer. E-mail sent.
Terrific Support and Admin Solutions for your Web Hosting Business Here!!! http://www.webdomsolutions.com
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