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  1. #1

    Support Ticket Spam?

    We've had 3 of these emails come through within 2 months now. Different Name and Email Address each time...

    Hi, sorry to bother you but. I am currently useing (Rackspace.com) Windows VPS 2003. Now my VPS is getting hacked regulary, there staff is not helping me one bit, then thay just shutdown my VPS and i got no REFUND, also i have suffered through the Queensland floods and cyclone, also my Brother died in the Japan Earthquake and Flooding/ Tsunami too. So, im just asking you. Can i possible please can i get a Free trial for 1 Week - 1 month on one of your fantastic Windows Servers. look i got RIPPED off, look im so poor from what i have suffered from. So please can you help me out and support me ?

    Also look, im really poor now because of this Inncident. Look ill try to Donate whenever i can, ill advertise/ Invite or help out plus much more. So please can you support and help me ?
    We don't even offer Windows VPS Servers...

  2. #2
    Yep, it's spam to get free servers for send spam. Just delete the mails and abuse (if it makes sense) the sender.

  3. #3
    Join Date
    Jul 2009
    Location
    Tangerang, ID
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    123
    it looks like someone wants to take advantage of the disasters, just ignored it.

  4. #4
    Ah well, we don't offer Windows VPS Servers anyway. I'll just delete the emails in future rather than keep telling them that. Surprised they never replied back with something like "Linux will do" j/k.

    Serious, though, it pretty bad that some people can come up with stuff like that after what had happened. Not good at all.

  5. #5
    Join Date
    Jan 2010
    Location
    San Francisco
    Posts
    1,799
    I've gotten one of those before. Kind of makes me sick that they would use recent unfortunate events to nab servers for a week to do whatever malicious things they have planned.

  6. #6
    Join Date
    Jul 2005
    Location
    In the Internets
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    3,622
    There was a thread on WHT about this guy trying to get free VPS's, his thread was deleted.
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  7. #7
    Join Date
    Apr 2009
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    Dallas/FortWorth TX
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    Guess the Nigerian Oil scam industry is soo much saturated that these morons have to innovate new ideas to scam people, doesn't matter how sick and lame it is.
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  8. #8
    Join Date
    Jan 2010
    Location
    Lithuania
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    1,089
    They send this crap not only in e-mail, also they contact throw live support and spam. Wonder if any provider sayd them "Okey, we can give"
    Time4VPS - flexible, worry-free, fast and affordable VPS hosting in Europe.

  9. #9
    Join Date
    Mar 2011
    Location
    Dallas, Texas
    Posts
    354
    Wow- You got it to? We got it 3 times from 3 different people, 3 different e-mails, and 3 different IPs, I checked because only a few of the words were changed.

    People now days.. do anything for a VPS.
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  10. #10
    We also got a few such emails, right after the tsunami and also after the floods in Australia. It's amazing what ways people use in order to get a free VPS for spamming

  11. #11
    Join Date
    Nov 2007
    Location
    New Jersey, USA
    Posts
    4,680
    We get them all the time. Mark as spam, delete and move on.

    - Daniel
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  12. #12
    Join Date
    Mar 2009
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    6,262
    Can you spell SPAM in all caps?! Wow, that's just horrible. I haven't received any of these, but if I do, I won't be able to hit the delete button fast enough.
    ProlimeHost- Dedicated Server Hosting & KVM SSD VPS
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  13. #13
    Join Date
    Jul 2009
    Location
    Indiana
    Posts
    2,193
    So your brother just died and your life is in chaos and you're spending time trying to find web hosting? Spam
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  14. #14
    Join Date
    Mar 2011
    Location
    Dallas, Texas
    Posts
    354
    The messed up part is.. They use sad things that happen in the world to lie, and try to get free stuff.

    The messed up part was, the first one we got they where talking about all these problems they were having going in debt and losing there house and they where needing a VPS?
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  15. #15
    Join Date
    Jan 2011
    Location
    Texas
    Posts
    43

    Support Ticket Spam?

    I recall seeing a similar comment posted on here earlier in the week about someone supposedly having this similar issue....

    This evening we received a ticket about a windows VPS at rackspace, and the person submitting the ticket asked if they could rent or get a windows VPS free from us... the thing is we don't even sell windows servers, and definitely not VPS.

    What do you all do in this scenario? Ignore it and black sender as blatant spam? Reply?
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  16. #16
    Join Date
    Feb 2007
    Location
    United Kingdom
    Posts
    1,245
    Just received the same myself about 5 minutes ago.

    Just block sender, and delete. Don't reply, as that will just encourage them to keep trying.
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  17. #17
    Join Date
    Aug 2008
    Location
    San Francisco
    Posts
    2,410
    Yah, it's spam, some idiot has been trying it since February.

    "Houn Lock" right?

  18. #18
    Join Date
    Jan 2011
    Location
    Varna, Bulgaria
    Posts
    1,270

  19. #19
    Join Date
    Nov 2007
    Location
    Dallas, TX
    Posts
    8,944
    We receive some of those, too. I don't recall from who, but I see the "How much for a <x> VPS?"-type emails every so often. (We don't sell VPS, either!)

    -mike
    Mike G. - Limestone Networks - Account Specialist
    Cloud - Dedicated - Colocation - Premium Network - Passionate Support
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  20. #20
    Join Date
    Mar 2010
    Location
    Florida
    Posts
    476
    We've been experiencing the same. At first we answered them but now we ignore them and close them.

  21. #21
    We also have been experiencing same with some advertising spams also. We just ignore them.

  22. #22
    Join Date
    Sep 2008
    Location
    Sydney Australia
    Posts
    580
    Got that one today

  23. #23
    Join Date
    Jun 2008
    Location
    Manchester, UK
    Posts
    206
    We got this last night!
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  24. #24
    Join Date
    Oct 2002
    Posts
    5,177
    Is he still claiming that he lost a relative to the tsunami and/or earthquake, or did he drop that bit from his latest pleadings?
    If you have to operate your company behind the scenes or under a fake name, maybe it's time to leave the industry and start something fresh.

  25. #25
    Join Date
    Feb 2007
    Location
    United Kingdom
    Posts
    1,245
    Lost relatives in the Australian floods and the Japanese earthquake.

    Must think we are all dumb.
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  26. #26
    Join Date
    Oct 2002
    Posts
    5,177
    Those of you who received the SPAM might want to post more details here, within your own privacy guidelines of course . Webhostingtalk.com runs rather high in Google searches.
    If you have to operate your company behind the scenes or under a fake name, maybe it's time to leave the industry and start something fresh.

  27. #27
    Got the same message and replied politely.

  28. #28
    Join Date
    Feb 2007
    Location
    United Kingdom
    Posts
    1,245
    Quote Originally Posted by Zoom Active View Post
    Got the same message and replied politely.
    Now you'll get loads more now that they know you respond. They'll just keep trying with different tactics.
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  29. #29
    Join Date
    Dec 2002
    Location
    chennai , tamil nadu , IN
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    1,423
    Spammers are trying out newer tactics day by day. We have to be extra vigilant.
    Chris, Developer/Programmer,
    Php laravel developers,
    Ruby on Rails developers,
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  30. #30
    Join Date
    Jun 2008
    Location
    Manchester, UK
    Posts
    206
    This has no personal details in so I should be ok to post this here:

    Hi, sorry to bother you but. I am currently useing (Rackspace.com) Windows VPS 2003. Now my VPS is getting hacked regulary, there staff is not helping me one bit, then thay just shutdown my VPS and i got no REFUND, also i have suffered through the Queensland floods and cyclone, also my Brother died in the Japan Earthquake and Flooding/ Tsunami too. So, im just asking you. Can i possible please can i get a Free trial for 1 Week - 1 month on one of your fantastic Windows Servers. look i got RIPPED off, look im so poor from what i have suffered from. So please can you help me out and support me ?

    Also look, im really poor now because of this Inncident. Look ill try to Donate whenever i can, ill advertise/ Invite or help out plus much more. So please can you support and help me ?
    TheHostGuys.co.uk - We price match any UK Based Hosting Business!
    Company Number - 09177361
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  31. #31
    Join Date
    Nov 2009
    Location
    Kerala, India
    Posts
    264
    got the same and black listed the sender.
    Subodh Manikoth [Netmagics.com - In Business Since 2007]
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  32. #32
    Join Date
    Oct 2002
    Posts
    5,177
    "also my Brother died in the Japan Earthquake and Flooding/ Tsunami too"

    Wow, either he lost two brothers, or one person died in a very unusual way. In either case, it's shameful to use this as a reason when it doesn't appear to be true.
    If you have to operate your company behind the scenes or under a fake name, maybe it's time to leave the industry and start something fresh.

  33. #33
    Join Date
    Jun 2010
    Location
    India
    Posts
    203
    Quote Originally Posted by Mike V View Post
    "also my Brother died in the Japan Earthquake and Flooding/ Tsunami too" <snip>
    I'm not sure whether its the same guy, but we've received a same type of ticket a couple of days before!
    Though he didn't wanted a VPS...

    Blacklisted the sender but received a couple more after that from different email addresses again..
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  34. #34
    Join Date
    Mar 2010
    Location
    Chennai
    Posts
    623

    Thumbs down

    Quote Originally Posted by HostOrca View Post
    Lost relatives in the Australian floods and the Japanese earthquake.

    Must think we are all dumb.
    We got three or four mails of this type recently!!
    "You got a dream... You gotta protect it. People can't do somethin' themselves, they wanna tell you you can't do it. If you want somethin', go get it. Period." - Pursuit of Happyness

  35. #35
    Join Date
    Jan 2011
    Location
    India
    Posts
    1,446
    I won't suggest you to block blindly. Might that person is not aware that you are not providing VPS. Before blocking you should do enough verification.

  36. #36

    Got a wierd one here...

    Well we just started using online chat as a way to get sales but I never thought I would encounter this.

    We got a chat asking for the CEO of the company so my employees transfered the call to me and well, here some excerpts from the chat.

    Visitor: hi, i would love a job at your company ?
    You: Well we aren't currently hiring.
    You: What would you bring to the table?
    Visitor: also look, i am sorry to bother you but. I am currently useing (Rackspace.com) Windows VPS 2003. Now my VPS is getting hacked regulary, there staff is not helping me one bit, then thay just shutdown my VPS and i got no REFUND, also i have suffered through the Queensland floods and cyclone, also my Brother died in the Japan Earthquake and Flooding/ Tsuna
    Visitor: mi too. So, im just asking you. Can i possible please can i get a Free trial for 1 Week - 1 month on one of your fantastic Windows Servers. look i got RIPPED off, look im so poor from what i have suffered from. So please can you help me out and support me ?
    Visitor: Also look, im really poor now because of this Inncident. Look ill try to Donate whenever i can, ill advertise/ Invite or help out plus much more. So please can you support and help me ?

    You: This seems like a stange transition from complaining about rackspace to asking for a job.
    You: Where are you from?
    Visitor: Well, ill advertise, recommend, sponser plus ill do a lot more for your Company. I am really expiriencied with Windows Servers, i know a lot about Codeing, websites/ webhosting and a lot more. So please can you help and support me ?
    Visitor: am from - Brisbane, Austraila ?
    You: We don't run windows servers unfortunately. And I know nothing about paying you while you're in Australia
    Visitor: well, you can pay me, via paypal
    You: You might try an aussie hosting provider
    Visitor: look keoth, please can you help and support me ?
    Visitor: you got windows dedicated servers ?
    You: Detailed on our site you will see that we a strict linux shop
    Visitor: and you do so, have windows servers/ vps
    You: I am quite sorry Huon, I cannot be of any assistance to you. After having a disaster in your country, I doubt looking for a job through online chats should be your first concern.
    Chat session has been terminated
    I feel a little bad for the guy but it really screamed red flags to me like a scam. Let some random dude from Australia administer my servers who didn't even look at our website to see the services we offer?

    Anyone ever gotten something like this? We just got Live Chat so this would be a first for us.

    Not really sure on the forum rules but if it is ok, I'll post the guy's IP address and info to help other hosts.

    EDIT: I realize I misspelled "weird"
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  37. #37
    Join Date
    Apr 2011
    Location
    Fairfax, California
    Posts
    1,220
    im sorry but LOL!

  38. #38
    Join Date
    Jul 2009
    Location
    Indiana
    Posts
    2,193
    It's a scam, I've gotten that same plea word for word pretty much, there are a couple threads about it posted in the last few days.
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  39. #39
    Join Date
    Feb 2004
    Location
    Southern California
    Posts
    749
    Scam? No way... By the way I have like 1000 servers that were recently disconnected from my datacenter in Nigeria, I can give them to you for a huge discount but I need to get them through customs first. The customs officers are asking only $8000 to get everything through(the servers are valued at 1.2 million). Just PM me for the e-gold payment instructions.

  40. #40
    Join Date
    Mar 2008
    Posts
    8,872
    I got the same thing.. with the same name.. its in the last reply from you

    He also tried to add me on skype and yahoo
    Currently hosting with Big Brain Global Networks

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