04-13-2011, 09:47 AM
|
|
Newbie
|
|
Join Date: Apr 2011
Posts: 6
|
|
Hi
Today (Apr 13 2011), I cant access my server @ enotch, nor the online control panel (my.enotch.com) nor their website, from two different ISP...
Anyone else confirming ?
KR
J.
|
04-13-2011, 09:51 AM
|
|
Junior Guru Wannabe
|
|
Join Date: Apr 2011
Location: Maryland, USA.
Posts: 44
|
|
Yes, I can confirm that they are down at this time.
|
04-13-2011, 11:27 AM
|
|
Newbie
|
|
Join Date: Apr 2011
Posts: 6
|
|
its been back for 30 minutes, stable... host hasnt been restarted, I guess some connectivity issue !
|
04-13-2011, 11:55 AM
|
|
Web Hosting Evangelist
|
|
Join Date: Feb 2004
Location: United States
Posts: 534
|
|
We were shutdown due to a large series of abuse compliants (55 total) received by Cogent but intended for one of our large colocation customers. We were already working with Cogent on this matter but Cogent shutdown our uplink ports and transport link this morning due to this matter.
The normal process is to contact us and/or Null0 route the offending IP as needed. We have our own IP space from ARIN but still utilize a /21 worth of IP space from Cogent which is why Cogent was able to take this action.
Customers in our NYC2 Telehouse location were not affected by this issue. We have a plan in place to migrate all customers to our IP space in the upcoming weeks and to the NYC2 facility where we have additional transit providers.
I am terribly sorry for the issues that this has caused all those who have been affected.
|
04-13-2011, 12:01 PM
|
|
Newbie
|
|
Join Date: Apr 2011
Posts: 6
|
|
Thanks for the update...
you werent down long enough for me to find an alternate supplier, so I guess this is a sign I should stay with you guys !
|
04-13-2011, 01:36 PM
|
|
Rockin' the beer gut
|
|
Join Date: May 2006
Location: NJ, USA
Posts: 6,033
|
|
Quote:
Originally Posted by cerien
Thanks for the update...
you werent down long enough for me to find an alternate supplier, so I guess this is a sign I should stay with you guys !
|
i like that logic
|
05-27-2011, 10:35 AM
|
|
New Member
|
|
Join Date: May 2011
Posts: 0
|
|
Hi guys, this is my first post.
I'm having trouble accessing my.enotch.com and/or enotchnetworks.com website.
My VPS is up though but i want to perform some changes in the configuration and i'm not able to...
do you guys have any idea of how long its been like that?
|
05-27-2011, 10:41 AM
|
|
Newbie
|
|
Join Date: Apr 2011
Posts: 6
|
|
|
05-27-2011, 10:46 AM
|
|
Newbie
|
|
Join Date: Apr 2011
Posts: 6
|
|
the control panel is not as annoying as the vps down... since Dec (when i signed up), I only saw this once
|
05-27-2011, 10:52 AM
|
|
New Member
|
|
Join Date: May 2011
Posts: 0
|
|
i managed to get the VPS up for almost 32 days with no issues (**fingers crossed**) because every once in a while it'd restart on its own... so at least the last month i did not need to login in the CP... i hope this issue gets solved quickly because if the VPS restarts or stays off... i'd be in big trouble... 
Last edited by fenixtx40; 05-27-2011 at 10:52 AM.
Reason: typo
|
05-27-2011, 12:09 PM
|
|
Junior Guru Wannabe
|
|
Join Date: Feb 2010
Posts: 53
|
|
my vps is down from the 9 may and now there main sites are not working. we can't even conatct them now
|
05-27-2011, 12:33 PM
|
|
New Member
|
|
Join Date: May 2011
Posts: 0
|
|
i see the DNS doesn't resolves to their IP address...
# ping my.enotch.com
ping: unknown host my.enotch.com
thats my main concern. what if i lose the VPS connectivy and now i dont even have access to the Control Panel to reboot it?
im doing an FTP backup of configuration and personal files just in case...
|
05-27-2011, 12:39 PM
|
|
New Member
|
|
Join Date: Mar 2010
Posts: 3
|
|
Yep. Can't get to my sites. Even email to support is not getting through.
It would sure be less frustrating if enotch would host their own web site with someone else so it didn't go down when their servers go down. Not being able to contact them (I have hearing impairment so can't call) is scary.
Doesn't it seem that they should have a way of sending us an email saying they are aware of the failure and what to expect rather than everybody going here to see if other customer's sites are down too? Then we could shut off wasted advertising until back up again. Common customer courtesy would require it.
Last edited by cutupguy; 05-27-2011 at 12:47 PM.
|
05-27-2011, 12:48 PM
|
|
Temporarily Suspended
|
|
Join Date: Apr 2011
Location: Edmonton, Alberta, Canada
Posts: 60
|
|
Quote:
Originally Posted by cutupguy
Yep. Can't get to my sites. Even email to support is not getting through.
|
Enotch has informed their clients that they are working on the issue and it should be resolved as soon as possible.
They are working things out with their internet service providers and hopefully all services should be up once the connectivity is restored.
The only form of contact for them may be Phone Support if you have the number to contact them, but to be honest they are most likely going to inform you they are working on the issue.
Thank You.
|
05-27-2011, 01:05 PM
|
|
New Member
|
|
Join Date: Mar 2010
Posts: 3
|
|
"Enotch has informed their clients..."
I never receive any notification when they go down. When they get back up I'll have to ask why I'm not on the list.
|
Similar Threads
|
| Thread |
Thread Starter |
Forum |
Replies |
Last Post |
|
enotch down?
|
vano9 |
VPS Hosting |
18 |
10-06-2010 03:06 PM |
|
Never try enotch
|
SergLaste |
VPS Hosting |
12 |
09-05-2010 12:10 AM |
|
enotch down
|
woodylufc |
Web Hosting |
10 |
03-31-2010 10:51 PM |
|
enotch.com down
|
cutupguy |
Providers and Network Outages and Updates |
10 |
03-26-2010 02:51 PM |
|
Related posts from TheWhir.com
|
| Title |
Type |
Date Posted |
| Thread Tools |
|
|
| Display Modes |
 Linear Mode
|
| Postbit Selector |
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
|
|
| Login: |
|
|
| Advertisement: |
|
|
| Web Hosting News: |
|
|
|
