So after a good month I love love love Continuum! Here is my 1 month review.
I did a big uh-oh today the hard drive installed well it wasn't formatted so something made it to where my server wouldn't boot. Mike worked on my server for a good while and then when he couldn't figure it out we did a KVM and figure out what the issue was. Justin was off to bed at the time Mike woke him up to help me out!
Now that is service you wake up from sleep to help a client!
Anyhow, so after a little bit I told Justin to go to bed over KVM as we BS'd a bit while the system was doing it's thing. Mike finished up his work and then I was happy again haha! I told them both I'm sending them some fish from Alaska for all there hard work!
They went above and beyond today I am so thankful I signed up with Continuum! I told them I'm sorry they just kept saying these are the kind of ticket issues we like "there easy" haha!
It was funny as we were in KVM talking I was thanking them and said "thanks i own you big time" and there reply was "um own?"
I'm also sending my second server over to Continuum so I'm that must show how pleased I am with them! The only thing I'd do different with Continuum is... Well nothing really but if I had to it would of been found them 6 years ago!