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  1. #1

    Server4You (Ongoing Review)

    Okay, so I've heard a mountain of terrible reviews about server4you and a handful of okay reviews about their dedicated server. But, their prices were far too tempting, so I'm giving it a shot.

    I'm going to continue updating my experience with them on key milestones such as when my server is up, etc.

    I've also talked to support a couple times due to some of the things people said on WHT.
    1. Their IPs are 1 dollar each now. They recently changed from $7.50/IP (Max is still 4)
    2. Their EcoServer LARGE has a long list of queue (cheapest one). If you order this on US, you WILL likely get a LONG wait. Longer than advertised. According to support, others usually 1 week (aka 5 business days).
    3. Someone on WHT have been saying that after a measly 2TB of transfer, s4y will contact you of possible abuse of their unlimited bandwidth. The support on the other hand said he did not recollect any such incidents reported in the last 6 months. Rather than suspecting, I WILL post a 100MB test file (temporarily) once I can on here so people can download to test speed for themselves. Also, I'm hoping that will exceed roughly 5 TB of bandwidth and see if I get any notices.

    2011/04/11 8:35PM EST - Ordered EcoServer BIG in their US datacenter with PayPal.

    ~ Grumpy

  2. #2
    Can't edit posts....

    2011/04/12 3:46AM EST - Server delivered. Unexpected... Um... EU (Germany), not US. I thought I clicked US... but tbh, I'm really not sure. And don't really care. xD
    Last edited by Grumps; 04-12-2011 at 04:04 AM.

  3. #3
    Join Date
    Mar 2009
    Location
    Indonesia
    Posts
    74
    keep us updated.. and waiting for your test file, i'm interested to buy from them, but some review here made me feel uneasy about them..
    everything that can go wrong will go wrong, at the worst possible time

  4. #4
    Taken from there support:

    If you exceed 75GB per day for 7-10 days, they will restrict your connection speed to 10MBit/s and warning will be given.
    I have no idea if they are forcing this rule or not, but that's what I got from them a while ago.

    1. Their IPs are 1 dollar each now. They recently changed from $7.50/IP (Max is still 4)
    Are you sure about this?
    I just tried to add 1 more ip to a server I have there and it costs 4.2EUR/mo
    Last edited by Exigo Network; 04-12-2011 at 06:29 AM.

  5. #5
    It says $1 for more IPs for me. Also, you can see the pricesheet here
    Possibly, the IP prices have only changed for US$.


    -------------->>> http://85.25.153.115/100mb.bin <<<---------------
    100MB test file. If you don't mind, please post your result of speed. I WILL NOT keep the above link valid for a long period of time.
    Server is in Germany~
    Last edited by Grumps; 04-12-2011 at 11:45 AM. Reason: more info

  6. #6
    Join Date
    Oct 2006
    Location
    Antalya / Turkey
    Posts
    29
    lol.. i am in 2mbit connection from Turkey. (yes it sucks, soon will get a fiber-cable)
    i see 213kb/sec. I never see that much with any download before.

  7. #7
    This is from server tests:
    Code:
     wget -O /dev/null http://cachefly.cachefly.net/100mb.bin
    --2011-04-12 16:58:34--  http://cachefly.cachefly.net/100mb.bin
    Resolving cachefly.cachefly.net... 140.99.93.175, 140.99.93.175
    Connecting to cachefly.cachefly.net|140.99.93.175|:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `/dev/null'
    
    100%[======================================>] 104,857,600 11.2M/s   in 9.0s
    Code:
    wget -O /dev/null http://speedtest.dal01.softlayer.com/downloads/test100.zip
    --2011-04-12 17:00:56--  http://speedtest.dal01.softlayer.com/downloads/test100.zip
    Resolving speedtest.dal01.softlayer.com... 74.86.116.210
    Connecting to speedtest.dal01.softlayer.com|74.86.116.210|:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104874307 (100M) [application/zip]
    Saving to: `/dev/null'
    
    100%[======================================>] 104,874,307 9.61M/s   in 14s
    Code:
     wget -O /dev/null http://speedtest.sea01.softlayer.com/downloads/test100.zip
    --2011-04-12 17:01:46--  http://speedtest.sea01.softlayer.com/downloads/test100.zip
    Resolving speedtest.sea01.softlayer.com... 67.228.112.250
    Connecting to speedtest.sea01.softlayer.com|67.228.112.250|:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104874307 (100M) [application/zip]
    Saving to: `/dev/null'
    
    100%[======================================>] 104,874,307 4.02M/s   in 25s
    
    2011-04-12 17:02:12 (3.97 MB/s) - `/dev/null' saved [104874307/104874307]
    Unfortunately, I don't really know any european test files to test right now...

  8. #8
    Join Date
    Nov 2003
    Posts
    536
    Quote Originally Posted by Grumps View Post
    100MB test file. If you don't mind, please post your result of speed. I WILL NOT keep the above link valid for a long period of time.
    Server is in Germany~
    My connection's max speed is about 6Mb/sec, I got about 4mb/sec from that link, not bad at all, as I'm running UTorrent right now, as are others in the house, so it's a good speed.

    I would use Server4u, but their harddrive speeds are a bit slow for me (5400rpm is just to sluggish in this day and age, I think)

  9. #9
    Join Date
    Feb 2010
    Location
    Lisbon, Portugal
    Posts
    1,170
    From Leaseweb Germany ( netdirekt ):

    Code:
    [email protected]:~# wget http://85.25.153.115/100mb.bin
    --2011-04-12 18:02:26--  http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.bin'
    
    100%[==============================================================================================================================>] 104,857,600 3.74M/s   in 38s     
    
    2011-04-12 18:03:04 (2.63 MB/s) - `100mb.bin' saved [104857600/104857600]
    From OVH France:

    Code:
    [email protected]:~# wget http://85.25.153.115/100mb.bin
    --2011-04-12 16:05:27--  http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.bin.1'
    
    100%[==============================================================================================================================>] 104,857,600 3.10M/s   in 38s     
    
    2011-04-12 16:06:04 (2.65 MB/s) - `100mb.bin.1' saved [104857600/104857600]
    
    [email protected]:~#

    cachefly selects a server near you the nearest to you actually.

    I will post more tests from other servers that i have tonight.

    From this tests it looks like the upload speed is a bit slow, for 100mbits lines, but your download speed is correct.

  10. #10
    Join Date
    Feb 2010
    Location
    Exotic
    Posts
    1,068
    I'm getting around 5 - 7 MB/s to various locations in Europe, just under 1 MB/s to Hong Kong and about 0.5 MB/s to USA.

  11. #11
    I'm probably making too many updates. I wish WHT had edits...

    This is from my other server in orlando. Very good result...
    Code:
    wget -O /dev/null http://85.25.153.115/100mb.bin
    --2011-04-12 12:33:28--  http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `/dev/null'
    
    100%[=========================================>] 104,857,600 11.1M/s   in 11s
    
    2011-04-12 12:33:39 (9.45 MB/s) - `/dev/null' saved [104857600/104857600]
    but.... this from kansas city is a big facepalm... (and no, nothing seem to be wrong with this server. cachefly -> this kansas one is 11MB/s
    Code:
     wget -O /dev/null http://85.25.153.115/100mb.bin
    --2011-04-12 20:34:36--  http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `/dev/null'
    
    100%[======================================>] 104,857,600  930K/s   in 3m 16s
    
    2011-04-12 20:37:53 (523 KB/s) - `/dev/null' saved [104857600/104857600]

  12. #12
    Join Date
    Jul 2009
    Posts
    56
    I downloaded the test file from my home connection. Speeds weren't that steady, throughout the test the speed was anywhere from ~800KB/s to 1.5MB/s.

  13. #13
    Join Date
    Dec 2006
    Posts
    4,149
    Quote Originally Posted by djs596 View Post
    I downloaded the test file from my home connection. Speeds weren't that steady, throughout the test the speed was anywhere from ~800KB/s to 1.5MB/s.
    Same.
    Varied about 200KB/s to 400KB/s on my home connection.
    I do about 1.2MB/s when downloading from CDNs.

  14. #14
    Join Date
    Mar 2009
    Location
    Indonesia
    Posts
    74
    I got 260KB/s steady from my home connection (2mbps line) which is maximum it could get.

    using giga-international
    Code:
    wget http://85.25.153.115/100mb.bin
    --2011-04-12 22:42:04--  http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.bin'
    
    100%[======================================>] 104,857,600 10.9M/s   in 9.5s
    
    2011-04-12 22:42:14 (10.6 MB/s) - `100mb.bin' saved [104857600/104857600]
    Hetzner
    Code:
    wget http://85.25.153.115/100mb.bin
    --2011-04-12 22:41:12--  http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.bin'
    
    100%[======================================>] 104,857,600 3.36M/s   in 31s
    
    2011-04-12 22:41:43 (3.25 MB/s) - `100mb.bin' saved [104857600/104857600]
    Softlayer (Dallas)
    Code:
    wget http://85.25.153.115/100mb.bin
    --2011-04-12 22:43:15--  http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.bin'
    
    100%[======================================>] 104,857,600 7.96M/s   in 14s
    
    2011-04-12 22:43:30 (7.14 MB/s) - `100mb.bin' saved [104857600/104857600]
    @Grumps
    Could you post your download speed with this server? I intend to buy a server for backup first..
    everything that can go wrong will go wrong, at the worst possible time

  15. #15
    Join Date
    Oct 2006
    Location
    Antalya / Turkey
    Posts
    29
    wiredtree

    Code:
    --22:32:25--  http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.bin'
    
    100%[=======================================>] 104,857,600 6.44M/s   in 17s
    
    22:32:41 (6.03 MB/s) - `100mb.bin' saved [104857600/104857600]

  16. #16
    Join Date
    Feb 2010
    Location
    Lisbon, Portugal
    Posts
    1,170
    More tests like i said i would do:

    Portugal ( NFSI, 1 gbit ):

    Code:
    wget http://85.25.153.115/100mb.bin
    --2011-04-12 20:36:39--  http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.bin'
    
    100%[==============================================================================================================================>] 104,857,600 11.2M/s   in 9.4s    
    
    2011-04-12 20:36:49 (10.6 MB/s) - `100mb.bin' saved [104857600/104857600]
    Burstnet, UK:

    Code:
    --2011-04-12 19:35:49--  http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.bin'
    
    100%[==============================================================================================================================>] 104,857,600 11.2M/s   in 9.2s    
    
    2011-04-12 19:35:59 (10.9 MB/s) - `100mb.bin' saved [104857600/104857600]
    Burstnet, USA:

    Code:
    --2011-04-12 23:38:23--  http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.bin.2'
    
    100%[==============================================================================================================================>] 104,857,600  984K/s   in 4m 45s  
    
    2011-04-12 23:43:08 (359 KB/s) - `100mb.bin.2' saved [104857600/104857600]
    ubiquity networks, USA, 1gbit:

    Code:
    --2011-04-12 23:52:11--  http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.bin'
    
    100%[==============================================================================================================================>] 104,857,600 6.73M/s   in 20s     
    
    2011-04-12 23:52:30 (5.12 MB/s) - `100mb.bin' saved [104857600/104857600]
    Thats it.

  17. #17
    Join Date
    Dec 2010
    Location
    Good question
    Posts
    693
    I did some 5TB on my last month on them, never poked me about any overages, dunno. The main reason I left is the macifltered network, I need a vps or two to test stuff :/

  18. #18
    Quote Originally Posted by addietama View Post
    @Grumps
    Could you post your download speed with this server? I intend to buy a server for backup first..
    Already did: http://www.webhostingtalk.com/showpo...66&postcount=7
    ---------------------
    And thanks everyone for putting up your stats.

    Quote Originally Posted by Wintereise View Post
    I did some 5TB on my last month on them, never poked me about any overages, dunno. The main reason I left is the macifltered network, I need a vps or two to test stuff :/
    Yeah, I heard that a few times, but I don't plan on running any VPS.

  19. #19
    Join Date
    Oct 2006
    Location
    Antalya / Turkey
    Posts
    29
    in http://www.server4you.com/root-serve...iebssystem.php
    they saying "As 64 Bit solutions we offer openSUSE, Ubuntu and Debian." So they dont offer centos5 64bit? Can you check it or ask to support?

  20. #20
    Join Date
    Feb 2011
    Posts
    46
    Quote Originally Posted by unsalkorkmaz View Post
    in So they dont offer centos5 64bit? Can you check it or ask to support?
    You install OS yourself from their panel. They have CentOS 64bit too.

  21. #21
    Join Date
    Mar 2011
    Posts
    67
    Quote Originally Posted by Wintereise View Post
    I did some 5TB on my last month on them, never poked me about any overages, dunno. The main reason I left is the macifltered network, I need a vps or two to test stuff :/
    You can run VPS just fine with mac filter.
    You just need to route it yourself, so only 1 mac address accesses the network.

    I have 1fixed ip, 2 ranges and currently 6VPS running on 1 dedicated hetzner server.
    Besides that you have a huge IPv6 allocation that can be used, and you can use internal ips, if your vps does not need direct internet access, ie. 10.0.0.x

  22. #22
    rapidspeeds
    wget http://85.25.153.115/100mb.bin
    --2011-04-14 14:30:30-- http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.bin'

    100%[======================================>] 104,857,600 2.88M/s in 28s

    2011-04-14 14:30:58 (3.55 MB/s) - `100mb.bin' saved [104857600/104857600]
    BlueMileCloud
    wget http://85.25.153.115/100mb.bin
    --2011-04-14 14:30:50-- http://85.25.153.115/100mb.bin
    Connecting to 85.25.153.115:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.bin'

    100%[======================================>] 104,857,600 635K/s in 2m 8s

    2011-04-14 14:32:58 (799 KB/s) - `100mb.bin' saved [104857600/104857600]
    indonesia store Indonesia Clove Store
    indonesian coffee

  23. #23
    Well, it's been few months. So, I thought I'd make an update.

    Plus:
    In the 4 months time, there has been zero network/hardware failure. Though, my site went down plenty of times, but that was completely my fault.

    Neg?
    Since s4y never actually advertises their bandwidth and due to previous stories I've heard, I knew that their "unmetered 100mbit" isn't really there to burst fully all the time.
    It seems that their preferred usage of bandwidth is roughly under 75GByte/day (been told by their support when I asked). Constant heavy usage may result in cap to 10mbit. However, I've used over 10mbit for a month now... averaging 15mbit throughout the day, everyday. Peaks at 30mbit on hour average. So, I think they're (fortunately) pretty forgiving on the limit of what's reasonable compared to what their network support told me.

    I have used their support only once to ask the above question regarding bandwidth usage (answered in 1 hr - sent during business time), so, it's hard to say anything about their support from my end.

    --------------
    If anyone's looking for the 100MB test file on 1st page. It's been long gone.

  24. #24
    Join Date
    Jun 2011
    Posts
    62
    Hello, thank you for sharing all this with the forum.

    I have a question if you can please answer;

    With other providers, there is a control panel which let's you to switch to rescue mode, to install new OS, shut down or restart the server as you like.

    My understand so far is that each one of these cost extra $$$ with server4you.

    Is this true? (Along with rDNS)

    Quote Originally Posted by Grumps View Post
    Well, it's been few months. So, I thought I'd make an update.

    Plus:
    In the 4 months time, there has been zero network/hardware failure. Though, my site went down plenty of times, but that was completely my fault.

    Neg?
    Since s4y never actually advertises their bandwidth and due to previous stories I've heard, I knew that their "unmetered 100mbit" isn't really there to burst fully all the time.
    It seems that their preferred usage of bandwidth is roughly under 75GByte/day (been told by their support when I asked). Constant heavy usage may result in cap to 10mbit. However, I've used over 10mbit for a month now... averaging 15mbit throughout the day, everyday. Peaks at 30mbit on hour average. So, I think they're (fortunately) pretty forgiving on the limit of what's reasonable compared to what their network support told me.

    I have used their support only once to ask the above question regarding bandwidth usage (answered in 1 hr - sent during business time), so, it's hard to say anything about their support from my end.

    --------------
    If anyone's looking for the 100MB test file on 1st page. It's been long gone.

  25. #25
    Join Date
    Feb 2011
    Posts
    46
    @balvenie

    Those are free.

  26. #26
    Join Date
    Sep 2002
    Location
    Top Secret
    Posts
    11,686
    Quote Originally Posted by Grumps View Post
    Neg?
    Since s4y never actually advertises their bandwidth and due to previous stories I've heard, I knew that their "unmetered 100mbit" isn't really there to burst fully all the time.
    It seems that their preferred usage of bandwidth is roughly under 75GByte/day (been told by their support when I asked). Constant heavy usage may result in cap to 10mbit. However, I've used over 10mbit for a month now... averaging 15mbit throughout the day, everyday. Peaks at 30mbit on hour average. So, I think they're (fortunately) pretty forgiving on the limit of what's reasonable compared to what their network support told me.
    They actually do post this somewhere. I found it before I ordered my server but can't find it now. It's not that huge of an issue, either way. 10m/s is very decent, though 100 is much better, of course.
    WHMCS Guru - WHMCS addons, management, support and more.
    WHMCS Notifications Extended - Add slack, hipchat, SMS, pushover to WHMCS !!
    Always looking for Linux, WHMCS, Support Desk work. PM for details

  27. #27
    Well, I'm going to make my closing review now. My server is set to cancel on Dec 12th. So, that makes it exactly 8 month review.

    Uptime:
    Again, from this germany server, I've had a really good uptime. None of my monitors ever reported a downtime (except for times when I took it down on purpose). There were few occasions where it was slow, but nothing too big of a deal.

    Bandwidth:
    At the time of canceling, I was averaging like 37mbps.... o.O
    And they didn't give me any warnings or anything. But, I do need much more bandwidth so I figured I should switch to a more bandwidth guarantee plan. But even at 37mbps, it was quite a reasonable speed and I do have some distance from there to where I am.

    Hardware:
    Had no probs here.

    Cancellation:
    Okay, I heard lot of ppl say cancelling on s4y is really terrible. Here's my experience though.
    I sent a ticket (Ticket ID 217238875) saying I want to cancel and why (mentioned above but had more details).
    They said. Ok. Sorry to see you go. Cancellation was set to the end of the billed period (ie paid until dec 12, cancel is on dec 12).
    This response came 1hr 3min later.
    The end.

    Conclusion:
    Should the need arise for a new budget dedi, I wouldn't hesitate to use them again. Though, unfortunately they have higher prices now than when I signed up.

    ------------------------
    @balvenie's question (replying like 4months late, but someone might be interested).
    Yes, s4y does charge extra for customizing rnds and such. There are a lot of additional features you can purchase including management.
    However, if you are needing rdns purely for the purpose of mail, it doesn't actually matter much even if you don't buy the extra. rdns records are not empty by default. It's set to their own. like [some generic name goes here].startdedicated.com. So, your mail routing works fine as the mail providers only require and existence of rdns, not a matching one. If you want it to be your own custom one, I think it's like $7.xx (forget cents and lazy to look). So, the upgrades are pretty pricey.

    I myself have not purchased any upgrades for my dedi. I'm frankly not all that sure what all the upgrades do. Like "Premium Reboot", I already have a reboot button... why would I need the "premium" version? "Premium bandwidth monitoring"... I can just install vnstat, nagios, etc. so, again, not really an issue.

  28. #28
    Join Date
    Oct 2006
    Location
    Antalya / Turkey
    Posts
    29
    a note on premium feautes:

    PremiumBackup
    With PremiumBackup you can completely backup all the data on your server, since it offers you backup space matching the size of your server's hard disks.

    Thats enough reason for me to buy premium features package that was 20~$ if i remember correct. Now i have 1500 GB backup ftp space thats completely in a different machine. Just give me 1 more company name that gives you 1500 GB ftp backup space for 20~$.

    PS: i started with s4y after your topic Thanks for this topic.

  29. #29
    Join Date
    Jul 2009
    Posts
    56
    Quote Originally Posted by Grumps View Post
    Well, I'm going to make my closing review now.
    Thanks for the review- I was subscribed to this thread, nice to know of your experience.

    Was your server in Germany? I know that they moved many to their new datacenter in France.

  30. #30
    Quote Originally Posted by djs596 View Post
    Thanks for the review- I was subscribed to this thread, nice to know of your experience.

    Was your server in Germany? I know that they moved many to their new datacenter in France.
    Well, I believe I was told to be in Germany, but somewhat hazy memory of the sign up time. The IP is geolocated to germany but I probably was at datadock (which is in the border of france/germany but on the france side).

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