It seems to be a issue with the ns records. You need to check DNS records on your hosting control panel. You have setup the name servers in the domain control panel as ns.hostingseries36.net & ns2.hostingseries36.net. But in the hosting control panel the ns records are showing as ns2.siteground166.com & ns1.siteground166.com. You need to delete these ns records and update new one. This should help you fix the problem.
Hi all, thanks for the quick replies. I've been back in touch with the host and discussed the DNS issue and it looks like there is a problem with the DNS zones because I am unable to edit it in the WHM of my reseller account.
It has now been escalated to a more senior engineer..
Looks like I might be getting somewhere already thanks to your help.
I remember having a similar problem with my nameservers within WHM
Even though I had updated them externally the network provider advised it was a registrar issue, however I showed that it was not
Typical, pass the buck it can't be our problem, oh it is
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