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  1. #1
    Join Date
    May 2004
    Posts
    130

    WHM Help! IP Not Set As Shared?

    Hi All,

    My websites were all transferred frm another server and currently all websites are pointed to the old server in the new WHM,

    I tried updating the IP using "Change Multiple Sites' IP Addresses" but first, it wouldn't allow me to set the main IP as the new IP for all websites (it was greyed out) and second, when I choose the next available IP for all other sites, it sets it for one site and then gives this error:

    Sorry, (ip) is in use by another domain name and is not a shared ip.

    Its like WHM doesn't seem to know its supposed to be a shared IP - not a single website IP?

    Any ideas on how to correct this?

    Thanks,
    Kristy

  2. #2
    Join Date
    Apr 2011
    Location
    Georgia
    Posts
    22
    You must set shared IP in WHM configuration, not in sites' IPs.

  3. #3
    Join Date
    May 2004
    Posts
    130
    Thanks for the reply, but do you know where it should be? I checked the Basic Config and the main IP is already set correctly under:

    The IP address (only one address) that will be used for setting up shared IP virtual hosts.

  4. #4
    Join Date
    Apr 2011
    Location
    Georgia
    Posts
    22
    You must login to WHM -> Basic cPanel & WHM Setup -> [see]Basic Config

  5. #5
    Join Date
    Apr 2011
    Location
    Georgia
    Posts
    22
    Then you must select sites, wich you want to have shared IP and change their IP to shared IP.

  6. #6
    Join Date
    Apr 2011
    Location
    Georgia
    Posts
    22
    Or you can check IP usage via WHM.

  7. #7
    Join Date
    Oct 2010
    Location
    Iraq
    Posts
    214
    Have you tried

    WHM >> IP Functions >> IP Migration Wizard

    Enter the new IPs one per line:

    and go
    www.xsltel.com
    Simplest way to host your website
    GitHub

  8. #8
    Join Date
    May 2004
    Posts
    130
    Thanks for the tip. I used the IP Migration Wizard, and now all the sites are showing the new IP - now I'm just waiting for it to take effect.

  9. #9
    Join Date
    Apr 2011
    Location
    Georgia
    Posts
    22
    --------------------

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