I have a motorcycle enthusiasts site with over 9000 members. I'm thinking about introducing paid Premium Membership service. I run my email through Google Apps. Should I offer [email protected] email addy to my Premium members? Obviously I don't want them using my domain name email to distribute spam...
What other features can I offer to Premium members? What works and what doesn't?
Does offering [email protected] email addy have any risks? If the risks are too high, I don't want to create problems for myself...
There is some inherent risks in doing so. The potential for abuse with email is very high, from outright spamming to clogging your disk space with tons of incoming mail. Opening email up to the public, even as paid "premium" members, opens a potential security risk to be exploited. You also have to think of what happens when someone does cross the line and abuse it causing you to terminate that account's access. You have someone now who could Joe Job you in retaliation, or the ever lovely email bombing.
I'm sure more experienced admins can explain things better but in the end, it does open risk as it's another point of access you're exposing.
WHT is now used as the Universal Hosting Helpdesk.
As somebody else who runs motorcycle sites I'd advise against it. On our sites we don't do subscriptions but long standing members do get additional benefits like private areas, extra gallery space, garage etc.