Results 1 to 6 of 6
  1. #1
    Join Date
    Jul 2009
    Posts
    31

    Exclamation Beware of ENOTCH

    I suggest to avoid using their services, quality of their support and services are below zero.
    I had added funds to my balance, and canceled few of their services, but they anyway takes money for them each month, and they promises that they will fix this issue with wrong invoices and return taken money, but nothing changed for 2-3 months, they just ignore me.

    Links:
    http://www.enotchnetworks.com/
    http://enotch.com/
    Last edited by neegeris; 04-06-2011 at 10:11 AM. Reason: added links

  2. #2
    Please tell me the Website (URL/Link) to them. There are different hoster with name Enoth.

  3. #3
    Join Date
    Jun 2010
    Location
    Northern Virginia
    Posts
    1,986
    Quote Originally Posted by neegeris View Post
    I suggest to avoid using their services, quality of their support and services are below zero.
    I had added funds to my balance, and canceled few of their services, but they anyway takes money for them each month, and they promises that they will fix this issue with wrong invoices and return taken money, but nothing changed for 2-3 months, they just ignore me.

    Links:
    http://www.enotchnetworks.com/
    http://enotch.com/
    Have you given them a call?
    ██ KVM SSD & SATA VPS | Dedicated Servers | Colocation
    ██ Managed and Self Managed Servers | North Carolina, Washington D.C, London and Texas Data Centers
    ██ www.bigbrainglobal.com | Big Brain Global Networks

  4. #4
    Join Date
    Jul 2009
    Posts
    31
    Still without changes, I am trying to contact sales dep. but they are ignoring me.

  5. #5
    Join Date
    Feb 2004
    Location
    United States
    Posts
    563
    Quote Originally Posted by neegeris View Post
    Still without changes, I am trying to contact sales dep. but they are ignoring me.
    I am sorry that you are frustrated but do you have proof of this?

    I am not showing any billing related issues at this time. All customers who needed a refund due to provisioning issues have been refunded including those who have not asked for a refund.

  6. #6
    Join Date
    Jul 2009
    Location
    The backplane
    Posts
    1,790
    Quote Originally Posted by neegeris View Post
    canceled few of their services, but they anyway takes money for them each month
    I don't know if this is the case here, but if you have a Paypal subscription setup, you have to cancel that yourself.

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