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  1. #1

    Xsserver.eu and abuse

    Hi,
    we are looking that quite often from ip's of xsserver.eu customers comes scanning probes and spam activity.At this time approximately 10 ip's are involved in suspicious activity .
    Xsserver.eu staff did not respond to reports send to abuse@xsserver.eu
    It's a bogus mailbox or what?
    We need to send reports to a valid mailbox.
    Also it would be nice to receive an acknowledgment about abuse report.
    Cheers.

  2. #2
    Hello,
    Please pm me the email address that you sent at abuse@xsserver.eu
    XSserver.Eu
    High Quality EU Windows vps, Linux vps & Dedicated Severs
    sales@xsserver.eu | +31.207084082

  3. #3
    Morning,
    seems that scannings continue and we haven't received no acknowledgment.

  4. #4
    Join Date
    Jul 2004
    Location
    Scottsbluff, NE
    Posts
    1,965
    ..did you pm them as asked?

  5. #5
    Yes but I haven't received no answer after this.

  6. #6
    Join Date
    Jul 2003
    Posts
    277
    It's not an isolated problem, they got

    1 109.230.223.86
    3 109.230.244.67
    3 109.230.244.68
    2 109.230.246.156

    all trying to spam with Rumer of X
    Perl
    Java
    SQL

  7. #7

    Angry

    I am facing issues, over the past month I have sent countless emails to abuse@xsserver.eu reporting spambots trying to post to my forums. Never any response, never any action.

    I have reported the following IPs:
    109.230.251.74
    109.230.213.16
    109.230.246.65
    109.230.222.53
    109.230.220.77
    109.230.220.62
    109.230.216.242
    109.230.217.97

    Disappointing really.

  8. #8
    Join Date
    Feb 2011
    Location
    Lee Summit,MO,USA
    Posts
    123
    Have you removed the Bots enable option from your Forums to stop that?
    ██ J.Mike Duff -http://www.cheetahhost.net
    ██ Dedicated/Shared Hosting/Reseller Hosting
    ██ Web Hosting, Money Back Guarantee! 100% Uptime Guaranteed! 24x7 online Support.
    ██ Gone Green 100% Powered Source CheetahHost LLC.,

  9. #9
    Join Date
    May 2009
    Posts
    410
    Same here. We have been getting a lot of spam and ddos from their IP ranges.
    KnownSRV.com - Fast, Quality and Secure MANAGED VPS with fast SAS drives in h/w RAID10
    Full network and hardware customization possible - let's talk your needs
    █ PayPal, Skrill(MoneyBookers), Payza(AlertPay), PerfectMoney, WebMoney and BitCoins accepted

  10. #10
    Quote Originally Posted by Linux_Kid_87 View Post
    Have you removed the Bots enable option from your Forums to stop that?
    I have systems in place to stop them from posting, but they are still trying. I like to report such activity to prevent others from suffering at the hands of spammers. It seems this company does not care about abuse issues though.

  11. #11
    It seems that the IPs are from a server in Germany, so you could file a complaint with the German Internet Complaint Office. Maybe they can help to stop the reported activity from these IPs.

    w w w.internet-beschwerdestelle.de/en/ [Please change "w w w" to "www".]


    TomTomson

  12. #12
    Join Date
    Aug 2005
    Location
    behind my screen
    Posts
    402
    hi,

    This is a known hostile "spam friendly" hosting firm http://www.freepchelpdesk.com/showthread.php?t=1566

  13. #13
    I must send dozens of abuse emails to their abuse@ mailbox every day and to date, Ive had nothing in reply.

    xsserver seem to host more spambots than any other provider.

  14. #14
    Join Date
    Aug 2005
    Location
    behind my screen
    Posts
    402
    Quote Originally Posted by botler View Post
    I must send dozens of abuse emails to their abuse@ mailbox every day and to date, Ive had nothing in reply.

    xsserver seem to host more spambots than any other provider.
    send them with a read receipt request i wouldn't be surprised if they didn't read them

  15. #15
    You should contact them again IMO.
    Maybe they haven't seen your ticket.

  16. #16
    Join Date
    Aug 2005
    Location
    behind my screen
    Posts
    402
    Quote Originally Posted by reswertious-adam View Post
    You should contact them again IMO.
    Maybe they haven't seen your ticket.
    or they are to busy hosting spambots after all money is money the fact that it causes damage to so many forum/blog/guestbooks owners i don't think they care about that as long as the money keeps rolling in.This host should be

    1) shutdown
    2) the people behind this host (and all there spamming customers) should be prosecuted and convicted

    Spamming is illegal and against the law

    the only reason there is a abuse@ mailbox listed in there whois record is

    1) it's requierd by law
    2)to respect the involved RFC
    Last edited by cpanellover; 05-24-2011 at 04:59 AM.

  17. #17
    Join Date
    Jun 2009
    Posts
    187
    This host WILL be shutdown once we send proves and complaints to their ISP.

  18. #18
    As it seems to be a server in Germany, you could file a complaint with the German Internet Complaint Office. Maybe they can help to stop the reported activity from these IPs.

    www.internet-beschwerdestelle.de/en


    Maybe contacting EURid http://www.eurid.eu/en/contact-us about such activity by an .eu domain can also help to resolve the problem.

    Tom Tomson
    IP.MN - the fast and easy way to check your IP Number

  19. #19
    Join Date
    Mar 2011
    Location
    Graz, Austria
    Posts
    298
    the only reason there is a abuse@ mailbox listed in there whois record is

    1) it's requierd by law
    No it isn't.
    Neither in the Netherlands nor in Germany.

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    ... and you get the idea before I copy/paste four more pages.

    xsserver.eu refuse to action abuse emails, why? because they just dont care... maybe they sponsor fraud from their networks. I believe they do.

    ive put all their subnets in my firewall and I seriously suggest that everyone does the same.

    31.214.128.0/19
    46.251.224.0/20
    46.251.240.0/21
    109.230.208.0/20
    109.230.240.0/20

    cidr-report.org/cgi-bin/as-report?as=AS197043&view=2.0
    Last edited by botler; 05-24-2011 at 07:40 AM.

  21. #21
    Join Date
    May 2009
    Location
    Vaduz/LI
    Posts
    2,576
    cidr-report.org/cgi-bin/as-report?as=AS197043&view=2.0
    Useless, this is not xsserver, but their Upstream Optimate-Server - XSServer has no own AS Number.

    Your list is useless too, this are the Optimate Server Networks, only 1 of them belongs to XSServer.
    So XSServer is not the biggest problem here, its their upstream.

    Contact them, and if they dont react contact their carriers - all listed in the AS Info.

  22. #22
    Join Date
    Aug 2005
    Location
    behind my screen
    Posts
    402
    Quote Originally Posted by Zhang View Post
    Useless, this is not xsserver, but their Upstream Optimate-Server - XSServer has no own AS Number.

    Your list is useless too, this are the Optimate Server Networks, only 1 of them belongs to XSServer.
    So XSServer is not the biggest problem here, its their upstream.

    Contact them, and if they dont react contact their carriers - all listed in the AS Info.
    there upstream reliablehosting and hurricane electronic ... traceroute nice program ooh and don't forget webtraffic

  23. #23
    Join Date
    May 2009
    Location
    Vaduz/LI
    Posts
    2,576
    there upstream reliablehosting and hurricane electronic ... traceroute nice program ooh and don't forget webtraffic
    You should look better - webtraffic == Optimate-Server.
    HE = one of Optimate-Server's Upstreams
    XSServer = Customer of Optimate-Server
    Did you get it now?

    Learn to use the HE looking glass and the RIPE Database, your traceroute is worthless against them.

  24. #24
    What you can do is:

    A) Block the IPs/range

    B) Send an signed letter
    If not working > Start a court case

  25. #25
    Join Date
    Aug 2005
    Location
    behind my screen
    Posts
    402
    Quote Originally Posted by Zhang View Post
    You should look better - webtraffic == Optimate-Server.
    HE = one of Optimate-Server's Upstreams
    XSServer = Customer of Optimate-Server
    Did you get it now?

    Learn to use the HE looking glass and the RIPE Database, your traceroute is worthless against them.
    reliablehosting and hurricane elektronic are upstreams for this bastards i can smell it

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