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  1. #1

    fatal error on RV Site Builder

    I received this error when trying to enter the site builder to edit my website (in wysiwyg mode) and lodged a support ticket.

    Fatal error:
    The encoded file /var/cpanel/rvglobalsoft/rvsitebuilder/www/ionctestlicense.php requires a license file.
    The license file /var/cpanel/rvglobalsoft/rvsitebuilder/rvsitebuilder.lic has expired. in Unknown on line 0

    I have had limited response, sometimes hours later after I've have asked a question. It is now 72 hours since I lodged the support ticket and the problem is still unresolved.

    How long could I reasonably expect it to take to resolve an issue such as this?

  2. #2
    Join Date
    Oct 2010
    ON, Canada
    Here's something which may help...
    Last edited by GGWH-James; 04-02-2011 at 06:40 AM.
    GG Web Hosting
    Backup, Digital (SSL) Certificates, Domains, Hosting, Privacy Policy, Software
    S/W: Peel Ads, Softaculous, WHMCS Addons (Abuse Mon., Affiliate Peel Ads, Client Stat., Ord. Prevention, Ord. Stat., Softaculous NOC, Sys. Cleanup)
    Authorized Reseller Program

  3. #3
    they've migrated me to a new server.
    finally fixed.

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