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  1. #1
    Join Date
    Apr 2005
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    Question cPanel VPS - new accounts, 404 error

    I'm in the process of configuring a new cPanel based VPS account.

    Just created a test account and when I go to 123.123.123.123/~account_name I get a 404 error:

    404 Not Found

    The server can not find the requested page:

    123.123.123.123/~account_name/ (port 80)

    Please forward this error screen to 123.123.123.123's WebMaster.
    I've rebuilt apache/php, rebooted etc etc but no joy.

    Running out of ideas now....
    C program run. C program crash. C programmer quit.

  2. #2
    Join Date
    Oct 2004
    Location
    Kerala, India
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    4,750
    David | www.cliffsupport.com
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  3. #3
    Join Date
    Apr 2005
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    Tinterweb
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    555
    That hasn't worked either, same error.
    C program run. C program crash. C programmer quit.

  4. #4
    Join Date
    Sep 2002
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    Top Secret
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    11,686
    Quote Originally Posted by LP560 View Post
    That hasn't worked either, same error.
    Firstly, accessing the account this way is VERY BAD. This allows for bandwidth stealing. Set the domain up, point it, wait, then try accessing it.

    If you're bound and determined to ignore security practices, you can turn on mod_userdir by going to whm -> security -> mod_userdir tweak, and unchecking it. Or, you can just allow that specific user through.

    Note that enabling mod_userdir will break PCI compliance, so you best not be storing credit card info on the server.
    WHMCS Guru - WHMCS addons, management, support and more.
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  5. #5
    Join Date
    Jan 2010
    Location
    San Francisco
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    A 404 error simply means there are no files to show. Have you uploaded/restored a site on the account?

  6. #6
    Join Date
    Jan 2003
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    U.S.A.
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    3,911
    Quote Originally Posted by WickedFactor View Post
    A 404 error simply means there are no files to show. Have you uploaded/restored a site on the account?
    The issue like linux-tech stated above is the issue the user is having. Yes, a 404 error represents the error you stated but this users issue is related to security settings.

  7. #7
    Join Date
    Sep 2010
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    Posts
    515
    is there any files uploaded in to the public_html folder.

  8. #8
    Join Date
    Jan 2003
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    U.S.A.
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    3,911
    Quote Originally Posted by care4server View Post
    is there any files uploaded in to the public_html folder.
    By default it should be showing the directory because indexing isn't turned off.

  9. #9
    I had the same problem but I tried with WHMCS and fixed it.

    The problem is when you make the account directly through cPanel
    Send a support ticket to cPanel

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