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Thread: VPS deleted accidentally
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03-31-2011, 07:26 AM #1Newbie
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VPS deleted accidentally
Hello,
I have lost my VPS, it has been deleted due to OS reinstall as VPS hosting provider said due to exploit or vps misconfiguration which caused it to crash then the hacker forced it to reinstall the OS "CentOS"
My vps was on Openvz virtualization and solusvm vps control panel with cpanel/WHM vps optimized, the file system type was reiserfs...
My question is this possible to happen if the hacker get access to one of my website "vbulletin forum" he can force the container to reinstall!! you may say that someone have access to solusvm or cpanel or ssh root access, I'm sure that no one have as I set the solusvm to send notification emails upon login and the same for WHM and the SSH port is not the default port "22"....
I know its my fault because I have no backups
Also, if the hosting provider upgraded my account and gave me new plan... this will terminate my vps or they can increase my vps space,ram cpu etc without losing my data? or upgrade must be preceded by backup and transfer like I'm registering a new account with them?
Finally, is it possible to recover deleted cpanel accounts,data on cpanel by any recovery software from an old VPS? or from the other vps where it hacked?
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03-31-2011, 08:41 AM #2Managed VPS Experts
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Hi!
Is your old VPS still active? Does it use the same control panel as the current that you have?
Backups are a must. Even though a hosting provider makes backups, you must have your own local copy in case something like this happens.
I don't think if they accessed vBulletin they can reinstall your OS, but if they accessed SolusVM somehow than they can definitely do what ever they want, re-install it, delete your backups etc.
Also, I think solus has the option to send you emails if someone logs in.
I hope this helps, and hopefully you can get your data from your OLD vps.
- Daniel
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03-31-2011, 08:46 AM #3Newbie
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Thanks for your reply mate, unfortunately I have deleted all accounts on old WHM, this what I do every time after I change and transfer to new host provider, I wait for 72 hours till I check the new server speed, resources etc.. then I terminate cpanel accounts on the old WHM.
Is it possible to recover cpanel accounts or mysql databases on the HD level?
Do you know where phpmyadmin store mysql databases files on the vps?
Or can I use any desktop/client software via SSH to scan for deleted files and recover it via internet connection to my PC? file system type is reiserfs as mentioned before.
Awaiting your reply....
Regards.
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04-01-2011, 06:18 AM #4Disabled
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Hi,
If you used CPanel/WHM or deleted files via SSH, the files are unrecoverable.
You are not be able to scan for files because it is already gone, mysql files aswell if the whole account is terminated.
Hope this helps.
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04-01-2011, 10:05 AM #5Web Hosting Master
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have u tried contacting ur previous host? May be they have an older backup (before u had deleted from whm)
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04-01-2011, 10:14 AM #6Web Hosting Master
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The only way to recover the data is by having someone examine the hard drive. This still does not guarantee that your data will be recovered and the changes of your host doing this is slim.
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04-01-2011, 11:28 AM #7WHT Addict
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Not calling your host a liar... but to me it sounded a awful lot like they accidentally deleted your VPS and try to hide it.
Sorry to hear what happened... next time start to have backup plans in place first before going production.
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04-12-2011, 02:58 PM #8Newbie
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04-12-2011, 03:03 PM #9Newbie
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Yes, I'm very sure that this was made intentionally... the admin said in his 1st reply that my vps was causing high load that morning, so he forced vps termination and upgraded my vps plan to a higher privileges without even sending me a warning message before its termination! he depended on I already have backup, no matter if it will be old for 3 days earlier which was on the old server, but the fact files and databases was exceeding 9 GB and my internet connection won't allow me to download this volume/ month due to quota limit...
Anyway I've learned at least to save the database backup every day...
Regards.
Last edited by EgyKit; 04-12-2011 at 03:07 PM.
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04-12-2011, 03:38 PM #10New Member
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04-12-2011, 03:51 PM #11Newbie
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Well I get back with a afresh start with An Arabic forum dedicated for Adsense revenue sharing....
http://www.egykit.com/forum.php
Last edited by EgyKit; 04-12-2011 at 03:56 PM.
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04-12-2011, 04:16 PM #12Web Hosting Master
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Yes, I'm very sure that this was made intentionally... the admin said in his 1st reply that my vps was causing high load that morning, so he forced vps termination and upgraded my vps plan to a higher privileges without even sending me a warning message before its termination!Anyway I've learned at least to save the database backup every day...
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04-12-2011, 04:30 PM #13Newbie
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Sure mate, I won't ever did it again, I will choose trusted host provider that have a good experience and being in business for at least ten years "vps,dedicated", whatever the cost for any plan, shared,vps or a dedicated server....
Will upgrade to a vps when I reach better alexa ranking, say 25k~20k... a dedicated server when alexa reach ~6k...
Regards.
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04-13-2011, 11:43 AM #14Web Hosting Master
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04-13-2011, 11:49 AM #15Newbie
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04-13-2011, 12:06 PM #16Junior Guru
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I would of least went to a reseller then going all the way back down to shared hosting.
FusionNET Solutions
OpenVZ & XEN VPS available in US & UK.
IRC & Adult Allowed, RDNS Control, 24/7 Helpdesk, VPN Ready, Native IPv6 Ready!
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04-13-2011, 12:14 PM #17Newbie
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04-13-2011, 12:40 PM #18Web Hosting Master
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SysAdmin.xyz
Having severs with customer data on it without proper monitoring is like having one night stand without using protections - eventually, there will be an 'oh s**t!' moment.
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04-13-2011, 12:44 PM #19Newbie
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