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  1. #1

    Thumbs down Hostrail.com - Caution of this Company

    I bought on March 27 a VPS with WHM + Centovacast.

    He has supplied the VPS with WHM and nothing Centovacast.

    I asked for the cancellation and return of money paid.

    I replied to cancel the client area but that do not return the money.

    The VPS is empty and the load of 8.50

    Failed to respond to tickets that sending

    Open dispute on paypal, now I'll wait.

    Be careful with this type of business.

  2. #2
    Join Date
    Mar 2008
    Location
    Austin, Texas, USA
    Posts
    255
    I just saw another complaint about the customer service and the speeds/load of the server. Maybe they are going down hill. Maybe you can wait it out, but have back ups and be ready to move if it starts to fail.
    Last edited by bear; 04-14-2011 at 07:27 AM.

  3. #3
    Join Date
    Apr 2009
    Posts
    128
    really they have very bad vps services .
    also the support is bad ...

  4. #4
    Have my vps down for 2 days without any respond from hostrail..
    You may have further issue happend now on their facebook..
    http://www.facebook.com/hostrail

  5. #5
    Join Date
    Feb 2011
    Posts
    35

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