This looks just like every other "registry cleaning" software out there. I've seen so many of them, and none of them do anything.
The only piece of software I've found that actually does some good as far as registry "cleaning" is avg's pc tuneup software. It does a lot more than registry cleaning though.
As far as this video; the guy calling might have good intentions but if you close your eyes and listen to him as if he were calling you, he actually comes across as rude and biased. Maybe he knows the software doesn't do anything good, but even if he does he shouldn't talk to the guy picking up the phone's like that. I doubt the guy he's talking to made the software.
Sales people for companies like that don't usually have technical knowledge of their product. They are just given selling points to sell stuff to the average consumer.
That aside, this product seems like rubbish. Another worthless bloatware app.
there are several of them out there that offer this type of online "help" and i have had several people i know try and use them and then call me to fix what they were supposed to. I have always thought they were a scam but never looked into what they do. now I know.