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  1. #1
    Join Date
    Jan 2011
    Location
    Maine
    Posts
    59

    CDG Commerce Problems

    I currently have a client that is using CDG Commerce and is an online and brick and mortar business as well. Now CDG Commerce is forcing them to get rid of their credit card machine, saying she is not allowed to have 2 merchant accounts! I don't think this right! Has anyone else experienced this? They also take PayPal but that seems to be okay. This was out first and only account setup with CDG and probably last!
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  2. #2
    Join Date
    Jan 2005
    Posts
    447
    Is the second merchant account with CDG as well?

    I've never had any problems with CDG - we have 2 merchant accounts with them.

    I'm sure someone from CDG will be by here shortly to clarify.

    Just my two cents
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  3. #3
    Join Date
    Jan 2011
    Location
    Maine
    Posts
    59
    No the second account is with another bank. Both accounts are for the same business.
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  4. #4
    Join Date
    May 2001
    Location
    United States of Walmart
    Posts
    687
    CDG does a great job and has for many years; I would call them and ask for clarification.

  5. #5
    Join Date
    Aug 2003
    Location
    Chesapeake, VA
    Posts
    3,379
    EMBRobert,

    Please feel to PM me as I would really like to help you out with this. I would need to know who the account is (please send any such information privately) so that I can look it up and find out some information for you.

    Please let me know and I will be happy to help out and look into this for you.
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