1. Where is your facility located?
We operate from Equinix, North Bergen, NJ, which is in New York Metro area.
2. Could I access my servers whenever I need this?
Sure, give us at least a few hour's notice and we'll provided escourted access to the cage. For clients with 1 Full Cabinets we provide 24x7 unescouted access to their servers.
3. Do you offer 24x7 on-site support?
Yes, create a ticket via helpdesk and our techs are there for you 24x7.
4. You offer a mix of Level3, Abovenet, and Bandcon, what happens if any of the providers goes down?
The traffic is automatically switched to the available provider with no downtime.
5. Can I announce my own AS?
Sure, you can do this if you need it.