★★JOE’S★★ - Live Camera LOOK!! - Single Server Mid-Tower Colo only $40!!!!
Colo your server with Joe's Datacenter in Kansas City and save $$$.
In the past year we have more than doubled our facility size so take a look & view our new colo room live camera! Also be sure to check out the bandwidth upgrades as you can now get 100Mbps unmetered for $50 /month.
I'll be posting my questions here since sending emails seems useless...
If any fellow client of Joe may answer these, I'd appreciate as well.
1- I believe we're limited to one OS reinstallation per month : how much do you charge beyond this limit?
2- Is swapping (adding/removing) faulty memory and defective hard drives covered by your free remote hands? Otherwise, what are the fees associated with this?
3- Does customers with less than 10 servers also have access to the spare parts storage lockers or would I have to store spare parts within server's chassis?
I'm currently unable to login in Ubersmith and recover my password, would you please have a look at this? Client ID : 2285.
We do one free OS reload and then its $25 /reload. We charge $25 /month for remote hands but we do free reboots 24/7 as many as you need. We will hook a monitor up and do basic troubleshooting for free but anything like new drive swaps upgrades ect is $25 /hour. All colo customers can have a locker if they request it. We actually have two sizes of lockers so based on how much you have we might just give you a smaller locker. If you have a support problem send a support e-mail to [email protected] from the address on file. We do not provide support through WHT and have staff there all the time that can help you. Make sure you don't include it with a sales e-mail as they go to different departments. Also we just hired a new sales guy and he is working on getting back with everyone so please do send the e-mail to [email protected] and you will get a response.