I thought I would post my positive review for BurstNET seen as they have provided me with a great level of service so far!
So, lets start from the beginning.
I put in a little background research, looked at a few reviews, checked out the website and looked at their activity on here.
They had a really good offer on at the time on new VPS in Los Angeles. Even though negative reviews seemed to outweigh positive reviews I tend to overlook quite a lot of them,
as the minority of unhappy customer are more likely to complain and competitors like to make other companies look bad.
Anyway, I signed up for an LA VPS and paid my invoice minutes later at 02:56 on that day, I then received my VPS information email at 03:16.
Now, some might say that is slow, but its a budget provider, and it gives me faith that they check their new signups for fraud etc.
So I began to setup my VPS and everything was fine, I noticed a few problems with emails being delivered to some addresses,
again I did a little research and realised this was due to the fact the IP addresses didnt have any reverse DNS information.
So I opened a support ticket requesting reverse DNS to be setup for my IP address at 14:43, to which I received a reply at 14:51 saying this had been done.
Many of the negative reviews and comments I had seen were about BurstNETs slow support, this shows a total opposite,
a budget provider replying to my ticket saying the action had been completed in 8 minutes amazes me!
The node I am on appears to be rock solid, no downtime, very fast, good download speeds, I cant fault it at all, especially for the price.
Never had any problems with uptime or availability. I have actually been monitoring the server with Hyperspin every 15 minutes and it shows 100% uptime.
I have submitted tickets to both the Support and Billing sections.
Support response times averaged at 54 minutes for any issues to be completely resolved.
I have only opened one ticket with Billing and I received a response in 1 minute!
I cannot fault BurstNET at all and wonder whether all the negative reviews are legitimate. If you need a budget provider, BurstNET are well established, cheap and I definately recommend them.
I will definately keep you all posted of future experiences with them!
I have also reported the IP of my VPS for verification