hosted by liquidweb


Go Back   Web Hosting Talk : Web Hosting Main Forums : Hosting Software and Control Panels : Charset problem on WHMCS
Reply

Forum Jump

Charset problem on WHMCS

Reply Post New Thread In Hosting Software and Control Panels Subscription
 
Send news tip View All Posts Thread Tools Search this Thread Display Modes
  #1  
Old 03-30-2011, 08:24 AM
GwebHosting GwebHosting is offline
Junior Guru Wannabe
 
Join Date: Apr 2010
Posts: 90

Charset problem on WHMCS


We have a small problem with WHMCS support ticket piping.
We are using iso-8859-1 as system charset in WHMCS because of foreign translation which contains and letter for example.

Now if a person will send a message which is containing those letters, the support ticket won't be save properly. It shows those letters as ä and ö. But if the answer to the support ticket was made online, letters will be saved correctly.

The funny thing is that on the same server we have also another WHMCS install with the same system charset and it doesn't have problems saving those foreign letters correctly even when emailing.

Any idea what could be the issue here?
I have been waiting WHMCS support to answer me now for few days, I'm thinking that they might not know either. Only difference between those two WHMCS is that the working one is older (4.2.1) and the non-working one is brand new (4.4.2)

__________________
Click yourself to Atrahost
.: Shared, Reseller and VPS hosting on: US and EU servers :.
.: AWESOME LAST FREE 60 DAYS IN A YEAR GUARANTEE :.




Sponsored Links
  #2  
Old 03-30-2011, 10:55 AM
briantokyo briantokyo is offline
Newbie
 
Join Date: Nov 2010
Posts: 18
Have you tried converting the collation of your tables to utf8?

http://www.commandlinefu.com/command...fields-to-utf8

(might wanna use utf8_unicode_ci rather than utf8_general_ci from the example, to avoid issues with characters like /ss and such)

Reply

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem with Charset Encodings freelancer4u Hosting Security and Technology 2 07-11-2010 10:28 AM
Charset problem After restoring dB zodehala Hosting Security and Technology 3 12-20-2006 12:37 PM
charset problem after Hosting zodehala Hosting Security and Technology 2 12-07-2006 09:20 AM
Problem with charset in Apache 2! mr5 Programming Discussion 0 09-04-2004 11:01 AM
Linux charset problem foj1971 Dedicated Server 12 06-08-2004 06:25 AM

Related posts from TheWhir.com
Title Type Date Posted
WHMCS Encourages Users to Upgrade as Part of Important Security Update Web Hosting News 2014-08-27 12:05:55
OnApp Releases New WHMCS Module for Service Providers Web Hosting News 2014-01-21 14:04:13
WHMCS Security Issue Allows for Information Disclosure Web Hosting News 2013-10-25 09:30:46
WHMCS Releases Patch to Address Critical Security Issue Web Hosting News 2013-10-04 16:12:43
WHMCS Releases Version 5.2 of Web Hosting Billing Solution Web Hosting News 2013-04-14 22:35:37


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Postbit Selector

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump
Login:
Log in with your username and password
Username:
Password:



Forgot Password?
Advertisement:
Web Hosting News:
WHT Membership
WHT Membership



 

X

Welcome to WebHostingTalk.com

Create your username to jump into the discussion!

WebHostingTalk.com is the largest, most influentual web hosting community on the Internet. Join us by filling in the form below.


(4 digit year)

Already a member?