Results 1 to 10 of 10
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03-23-2011, 11:14 AM #1Junior Guru Wannabe
- Join Date
- Mar 2007
- Posts
- 83
My site is being blocked by McAfee SiteAdvisor
Hello,
McAfee SiteAdvisor is blocking my e-commerce site to customers since several weeks ago.
The warnings are:
One or more URLs in this domain were considered phishing and appear at http://urlblacklist.com/ blacklists. Check http://www.phishtank.com/what_is_phishing.php for more information about phishing
Another one of the infinite array of slight variations on herbal dieting aids, much like the Acai pestilence of last year you'll soon be kept busy trying to cancel your recurring payments after the initial trial ends with all contact points for this company being painfully (and expensively) elusive as traditionally the way these places make money is to hide behind unresponsive email addresses and disconnected phone numbers to avoid stopping recurring payment schemes for their bogus products.
I'm wondering the credibility of these comments, and if they are really protecting us.
But the point is my site now is flagged as dangerous and I'm losing customers very fast.
Of course I have contacted McAfee, but they haven't answer me.
Can somebody please suggest me how to proceed in order to check if my site is really practising phishing?
Is possible to notify McAfee that comments are completely mistaken?
Thank you all for your help, I'm really desesperate with this matter.
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03-23-2011, 12:09 PM #2Randy
- Join Date
- Aug 2006
- Location
- Ashburn VA, San Diego CA
- Posts
- 4,615
You're site could be hacked and have some hidden pages you're not aware of.
Fast Serv Networks, LLC | AS29889 | DDOS Protected | Managed Cloud, Streaming, Dedicated Servers, Colo by-the-U
Since 2003 - Ashburn VA + San Diego CA Datacenters
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03-23-2011, 12:10 PM #3Junior Guru Wannabe
- Join Date
- Mar 2007
- Posts
- 83
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03-24-2011, 11:40 AM #4Junior Guru Wannabe
- Join Date
- Mar 2007
- Posts
- 83
My hosting provider has told me that my site is clean. No phishing, no current payments.
No answer from McAfee.
No answer or removal from urlblacklist.com.
But nobody with McAfee installed can browse my site.
Is this situation normal? I can't believe that I'm the first here living this situation. Well, it's not funny...
Any advice?
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03-24-2011, 03:45 PM #5Junior Guru
- Join Date
- Apr 2006
- Location
- Bogota, Colombia
- Posts
- 215
You must check your website in order to find javascripts. Check the last date that the files were modified if you didnt do it those files are infected.
Hosting and software in Colombia
https://www.soluweb.co
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08-23-2011, 03:17 PM #6Junior Guru Wannabe
- Join Date
- Mar 2009
- Posts
- 58
I am having the same problem.
Who can help me with this?
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08-23-2011, 05:05 PM #7Hosting provider
- Join Date
- May 2002
- Location
- Moscow
- Posts
- 1,602
Do you sell or advertise anything like "pharma"? In other words - generic medicine product like viagra, cialis etc.?
TK Rustelekom LLC Dedicated server since 2002, RIPE NCC member, LIR
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08-23-2011, 05:12 PM #8Junior Guru Wannabe
- Join Date
- Mar 2009
- Posts
- 58
Not in this case.
This is a legitimate site.
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08-23-2011, 05:44 PM #9Junior Guru Wannabe
- Join Date
- Mar 2007
- Posts
- 83
Ask you hosting provider to check your site in case your account has been compromised.
Once you are sure everything is fine, contact McAffee directly and ask for reconsideration. Takes time, but it's the only way to solve this.
Good luck.
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08-24-2011, 11:27 AM #10Web Hosting Guru
- Join Date
- Mar 2005
- Location
- Maine, USA
- Posts
- 311
edit: wrong McAfee service. I was thinking about their Spam filters and not their web filters.
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