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  1. #1
    Join Date
    Jul 2010

    Cancelling Serverloft services, how to without a phone?

    Hi. How can I cancel Serverloft services? I don't have another 100 to pay for them and my sponsor for my gaming community isn't going to support it, as he was in a car crash, so I need to cancel the services.
    How can I do that? I know I can scan/photograph the letter and send to their email, so:
    To what email address do I need to send it?
    What do I need to write in the letter?

    Their support sucks, we all know that, so they might not answer in 2 days, and my services ends in 2 days... That's why I'm asking here.


  2. #2
    Join Date
    Aug 2010
    Sorting Office

    11. PAYMENT
    You agree to supply appropriate payment for the services received from serverloft, in advance of the time period during which such services are provided. You agree that all setup fees are non-refundable once setup is completed. You agree that until and unless you notify serverloft of your desire to cancel any or all services received, those services will be billed on a recurring basis. You agree that if you are paying by credit card, prepayments will be billed and charged automatically, and that serverloft may apply the amount due to the provided card at any time.
    It only says that you need to notify them - Not notify and receive a reply. So personally I would go for and see what reply (even automated) you get.

  3. #3
    Join Date
    Jul 2010
    Send them an email, but no answer whatsoever.
    Hopefully they'll cancel it and won't ask for money, because tomorrow is 24th, and my server lasts until 24th...

  4. #4
    Join Date
    Dec 2010
    on the ninkynonk!
    If they don't respond you can get a hold of your CC company.
    Something awesome
    coming soon....

  5. #5
    Join Date
    Feb 2010
    Lisbon, Portugal
    I don't think that you will have any problem with canceling your server if they don't see it in time its their fault not yours.

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